Job Description
Role: Desktop Support Technician
Location: Hull, UK
Complete Onsite
Inside IR35 Contract
Role Overview: We are seeking a skilled and dedicated IT Support / Desktop Support / Help Desk Technician to join our team. The ideal candidate will be responsible for providing technical assistance and support to end-users, resolving hardware and software issues.
Key Responsibilities:
* Technical Support: Provide first-level technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues in a timely manner.
* Installation and Configuration: Install, configure, and maintain desktop computers, laptops, printers, and other peripheral devices. Ensure all systems are up-to-date with the latest patches and updates.
* User Assistance: Assist users with software applications, operating systems, and network connectivity issues.
Qualifications:
1. Experience: Minimum of 3-5 years of experience in IT support, desktop support, or help desk technician roles.
2. Technical Skills: Proficiency in Windows and Mac operating systems, Microsoft Office Sui...