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Service desk lead - itil, incident mgmt & csat

Winnersh
Hollister Incorporated
Service
Posted: 17h ago
Offer description

A leading global medical technology company is seeking a Supervisor Service Desk to lead daily operations and ensure high-quality IT support. This role involves supervising a team, managing incident resolution, and collaborating with various IT departments to enhance service delivery. Candidates should have a Bachelor’s Degree and 8-12 years of experience in IT support. Opportunities for process improvements and ensuring customer satisfaction will be key aspects of the role. This is an on-site position in Winnersh, UK.


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