Job overview
An exciting opportunity has arisen for an experienced Personal Assistant to join the Senior Leadership Team supporting the Deputy Chief Operating Officer/Medical Director across the BEH and C&I Partnership.
The successful candidate will have experience of working in a health care setting providing support at executive leadership/senior management level and be able to work in a dynamic, fast-paced environment.
Must demonstrate attention to detail and manage own time to meet the needs of the service and a self-starter. The role is responsible for overseeing and managing both Deputy Chief Operating Officer/Medical Director meetings both internally and externally including the coordination of the forward planner, agendas, papers and taking accurate minutes. The Role will require a high level of diary management ensuring that deadlines are met with internal and external reports/papers and submissions.
This is a new role to support the Deputy Chief Operating Officer/Medical Director in transforming the future of Mental Health services across the Partnership.
The candidate will be required to work in partnership across the BEH and C&I Partnership, this will be liaising with the London Partnership.
This role will involve some Project Management fact finding and potential development in this area.
If you enjoy new challenges and would like to be at the beginning of this journey, we would like to hear from you.
Main duties of the job
You will be responsible for:
* Providing a full PA service to the Deputy Chief Operating Officer/Medical Director including dictation and typing minutes, word processing, photocopying, faxing, and filing; the production of reports/collation of data as and when requested.
* Maintaining an effective and efficient administrative system to support the services and projects on behalf of the Senior Management Team.
* Manage diaries, including arranging meetings, taking account of time constraints and the commitments/priorities of the Deputy Chief Operating Officer/Medical Director
* Co-ordinate the administrative function within their portfolio to deliver an efficient and effective service that supports clinical service delivery, service management, service users and carers
Working for our organisation
BEH-MHT Values
Our values
The Trust’s values are:
* Compassion
* Respect
* Being Positive
* Working together
Detailed job description and main responsibilities
* Liaise with the Deputy Chief Operating Officer and Medical Director as required in the portfolios and corporate
* Ensure the Deputy Chief Operating Officer and Medical Director have to hand all necessary papers, documents and/or reports at the commencement of each working day in addition to those required for any scheduled meetings or
* Receive visitors for the Deputy Chief Operating Officer / Medical Director appropriately.
* Deal with routine correspondence on behalf of the Deputy Chief Operating Officer / Medical Director, including preparing letters and reports for
* Ensure the speedy and efficient dispatch of incoming post and telephone
* Receive all incoming post, and faxes, collating where required with previous related
correspondence before passing to the respective Deputy Chief Operating officer and Medical Director and prioritisation.
* Receive telephone calls and deal with them
* Provide accurate computerised reports as and when
* Organise seminars and other key events internal and external to the Partnership/Trust as required.
* Ensure that there is comprehensive administration support, and that work is prioritised in accordance with service
* Be flexible to the needs of the service lines and ensure cover for all aspect of administrative work.
* Establish office procedures which reflect good office
* Ensuring the implementation and maintenance of effective client and team filing systems, ensuring that client records are kept safe, confidential, up to date and
* Taking minutes of high-level meetings, distributing as appropriate and taking administration follow up acting on own initiative.
Person specification
Education
Essential criteria
* Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in area.
Knowledge
Essential criteria
* Full range of administrative procedures, software programmes
* Relevant Trust policies and procedures
Experience
Essential criteria
* 2 years NHS experience
* 2 years’ experience of line manager responsibility
* Managing busy workload and conflicting priorities
* Handling confidential and sensitive information in accordance with the Data Protection Act
Desirable criteria
* 2 years NHS experience of working in a community setting.
Skills & Abilities
Essential criteria
* Extensive use and knowledge of all Microsoft Office programmes; Outlook, Word, Excel and Publisher.
* Extensive minute taking experience essential
* Demonstrate a high standard of telephone liaison, interpersonal, organisational and communication skills
* Methodical and organised
* Clear communicator with good writing, and telephone skills ensuring accuracy at all times
* Problem solving skills and ability to respond to sudden unexpected demands
Freedom to Act
Essential criteria
* Works without supervision, advice available from line manager when required
Emotional effort
Essential criteria
* Occasional exposure to distressing or emotional circumstances, office conditions
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