Trainee Account Broker
Location: Sawbridgeworth (On-site)
Package: £Negotiable + Benefits
As a team, our Xenia office in Sawbridgeworth has been growing exceptionally well and are looking to strengthen their highly experienced team with a Trainee Account Broker.
This role is designed to provide Office based support for Account Managers. Day-to-day point of contact for clients in relation to basic policy administration - duties to include support with credit limits, policy documentation, overdue accounts, claims, declarations of turnover, accounting queries, processing of no claims/low claims bonuses,
The day to day:
* Supporting/advising clients with credit limit applications, appeals and monitoring progress of these.
* Advising clients in relation to declarations of turnover and submission of these as appropriate.
* Support for clients in relation to accounting queries - premium payments, policy adjustments etc.
* Support for colleagues in relation to management of renewal negotiations.
* Undertake discussions with underwriters, as appropriate, in relation to all of the above
* Establishing and maintaining client records in hard copy files and Goldmine database.
The rewards:
* Negotiable starting salary with the standard benefits package (Holiday, Pension etc.) and a culture built around developing staff.
* Strong team environment within a business that are growing year on year and some excellent career prospects.
* Full support for professional qualifications.
About you:
* Ideally have trade credit experience, however full training will be provided.
* Ability to work under pressure as part of a small team
* Good communication skills and customer focused
* Attention to detail and deadlines
* Accurate record keeping
* You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.