Sales Engineer (Fire)
Reports to: Fire Sales Manager UK & Ireland
Base Location: Manchester Office – Onsite – Full time
Position: 6 Months FTC (With the opportunity to go Permanent)
Imagine working at the forefront of innovation in fluid‑flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.
Key Accountabilities
Customer Support & Engagement
* Create new sales quotes for the Fire sales team in UK and Ireland
* Take ownership of resolving technical customer issues and provide consultative support.
* Participate in customer visits and technical presentations.
* Gather and report customer feedback to drive service improvements.
* Track and maintain customer and competitor data to support agile business responses.
* Triage early‑stage enquiries to assess opportunities.
Documentation & Process Development
* Maintain technical documentation and support the continuous development of selection software.
* Ensure consistent documentation and communication across the team.
* Support the development of internal procedures and best practices.
Strategic & Leadership Support
* Collect data and insights for reporting to senior leadership.
* Contribute to special projects as required.
Grow aftermarket revenue
* Create spare parts quotes for UK and Ireland.
* Collaborate with sales team, customer service, partners and parts strategy.
* Identify and follow purchase patterns of specific items by reps/end customers.
* Provide aftermarket forecast analysis on all serviceable parts.
* Same day response to customers and maintain zero backlog.
Convert Enquiries into Sales
* Transform inquiries into suggested part kits.
* Educate customers on carrying spare parts for preventive & predictive maintenance scheme.
* Provide ownership to closure for the raised tickets, document resolved incidents and share for improvements.
Business Goals
* Support Fire Sales team to achieve sales plan targets in UK£ value.
* Achieve sales plan target for Fire aftermarket.
What We’re Looking For
Education and Experience
* Degree in Mechanical Engineering or equivalent.
* Previous work experience in engineering/manufacturing within an industrial environment.
* Experience in sales or technical service roles within Fire or pump‑related industries.
Technical Skills
* Strong understanding of Fire systems and the ability to interpret technical specifications and schematics.
* Proficiency in pump selection software (preferably Armstrong or similar tools).
* High proficiency in Microsoft Office applications.
* Strong analytical and problem‑solving skills; capable of root cause analysis.
Soft Skills
* Effective communicator with a collaborative mindset.
* Self‑motivated, action‑oriented, and capable of working independently or in teams.
* Excellent verbal and written communication skills.
PLEASE NOTE WE DO NOT OFFER SPONSORSHIPS
Why Armstrong Fluid Technology?
By joining us, you’ll become part of a global community dedicated to pushing the boundaries of fluid‑flow technology. You’ll have endless opportunities to learn, grow, and make a significant impact on the world. Together, we’ll build tomorrow’s solutions today.
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