## Installation PlannerApplylocations: Sunbury-on-Thames-Surrey-United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: WD30270064We are looking for a **Planner** to support our Installation Teams by scheduling engineers, managing appointments, and ensuring efficient service delivery. You’ll play a key role in maximising productivity and delivering a smooth customer experience.## What we offer• **Competitive Salary:** Reflecting your skills and experience • **Generous Leave:** 25 days annual leave (pro-rated in hours) • **Holiday Purchase Scheme:** Buy up to 10 extra days—up to 35 days total leave • **Comprehensive Benefits:** o Pension plan (up to 7% employer match) o Life assurance o Employee assistance program o Referral scheme • **Exclusive Discounts:** High street brands, cycle-to-work scheme, and Johnson Controls product discounts • **Career Development:** Extensive growth and advancement opportunities • **Dress Down Fridays:** Casual attire to wrap up the week### What you’ll do:• Plan and schedule engineer workloads to maximise efficiency • Handle inbound and outbound customer calls • Work closely with Field Managers to resolve scheduling issues • Coordinate materials and subcontractors to avoid delays • Provide engineers with job details and support field activity • Schedule follow-up appointments and process additional work### What we’re looking for:**Must-Have:** • Previous customer service experience • Basic IT skills • Strong organisational and communication skills • Ability to manage multiple priorities in a fast-paced environment**Nice-to-Have:** • Experience in planning or scheduling roles • Knowledge of a service or engineering environment#LI-MS2 #LI-Onsite #ADTcustomerservice### About UsJohnson Controls: Enhancing the Intelligence of BuildingsYour buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.
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