Overview
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As our Assistant Practice Manager, youll support the Practice Manager in the day-to-day running of the surgery, ensuring smooth operations and the highest standard of care for our patients. This is a varied and rewarding role that combines administrative efficiency with people management and patient service. Owing to the complexity of working in Primary Care, prior experience in a role similar to this will be highly advantageous.
Hours
37 hours per week, worked over 4 days, 8am-6pm inclusive of 45mins unpaid lunch break. Some flexibility is required to accommodate additional or alternative hours to cover colleagues during annual/sickness leave.
Key Responsibilities
* Support the management of clinical and non-clinical staff
* Oversee administrative systems, procedures, and patient services
* Assist with rotas, recruitment, training, and HR processes
* Assist with the writing and updating of practice policies and procedures
* Liaise with patients, staff, and external healthcare professionals
* Contribute to compliance with CQC standards and practice policies
* Strong administrative and IT skills
* Assisting the Practice Manager with Financial duties
* Excellent communication and interpersonal abilities
* A proactive, flexible, and supportive team player
Key Attributes / Qualifications
Essential
* Previous experience in medical/primary healthcare roles
* Excellent communication skills with a clear and polite telephone manner
* Ability to maintain confidentiality and discretion with patients
* Experience in handling sensitive situations with empathy and professionalism
* Strong teamwork and independent problem-solving abilities
Desirable
* Knowledge/experience of NHS management and primary care structure
* Financial management
* Relevant professional qualifications (e.g. management, healthcare administration) or equivalent experience
About Us
We are a medium sized, well-regarded GP practice on the outskirts of Cambridge close to Addenbrookes Hospital, with staff parking on-site. Our friendly and supportive multi-disciplinary team work together to provide high levels of care to our registered patients.
Details
* Date posted: 25 September 2025
* Pay scheme: Other
* Salary: Depending on experience
* Contract: Permanent
* Working pattern: Full-time
* Location: Queen Edith Medical Practice, 59 Queen Ediths Way, Cambridge, Cambridgeshire, CB1 8PJ
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