40 hours per weekAverage 3.5 per week = 7 days over fortnight period2 x 12 hour shifts week 1 & 5 x 12 hour shifts week 2 on days this then follows the same pattern for nights with a 40 minute break£12.79 per hourCar parking available on siteJob Description:We are seeking a highly professional, vigilant and customer-focusedCCTV Operative to join our team at Merville Barracks, Circular Road South, Colchester, CO2 7UT.In this critical role, you will help maintain the safety and security of the Garrison by monitoring systems, controlling access, and responding swiftly to incidents in alignment with Ministry of Defence (MoD) protocols and Sodexo standards.What you'll do:Security & MonitoringControl and monitor the access of personnel and vehicles to the Garrison site in accordance with MoD security requirements.Monitor CCTV, Access Control and other protective systems, remaining alert to any signs of security breach or abnormal activity.Act as first-line response to system activations, incidents, alarms, and reporting of faults.Immediately escalate any security concerns to the appropriate authority personnel.Follow correct incident reporting procedures and accurately complete daily occurrence and incident logs.Diligently complete handover/takeover duties, ensuring all records are checked and updated.Customer Service & Front-of-House DutiesGreet and assist staff, visitors, contractors and clients, ensuring full compliance with identification requirements and site protocols.Provide accurate information, relay messages, and support visitors with queries to maintain an excellent customer experience.Maintain a clean, professional reception/entry environment that reflects the standards of the client and the MoD.Uphold exemplary levels of personal appearance, uniform standards, and personal hygiene at all times.Carry out any other reasonable duties as instructed by management.What you bring:Ability to interact with employees, contractors, consultants, visitors, and management as well as local police and fire authoritiesStandard SIA license & CCTV LicenseBackground in CCTVExcellent verbal and written communication skillsAbility to work independently and as part of a teamExperience in working in a similar roleKnowledge of security techniques and site and local emergency proceduresBasic computer literacyDesirableExperience working within a military or high-security environment.Track record of administrative or control room duties.Existing SC Clearance (or the ability to obtain it).Knowledge of security techniques, emergency procedures, and MoD protocols.What we offer:Working with Sodexo is more than a job; it's a chance to be part of something greater.You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:Mental health & wellbeing supportEmployee Assistance Programme for personal, legal, and financial advice24/7 virtual GP & lifestyle rewardsDiscounts for you & familyFinancial tools & retirement planCycle to Work & Paid volunteering dayAt Sodexo, we pride ourselves on creating a positive and inclusive environment.Join us in helping improve the quality of life for our armed forces personnel while gaining valuable experience in a dynamic hospitality setting.Sodexo reserves the right to close this advert early if we are in receipt of a high number of applicationsReady to be part of something greater? Apply today!