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Technical service manager

Redhill (Surrey)
Connexa
Technical services manager
Posted: 5 July
Offer description

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Technical Service Manager | Maritime & Defence Communications | Redhill | Competitive Salary + Benefits

Our client, a leading global provider of Satellite Communications and IT Support services for the Government, Maritime, and Defence sectors is looking for a Technical Service Manager.

With over 55 years of technical excellence and a global presence, they deliver advanced communications solutions to a diverse range of maritime, offshore, and defence clients. As part of their continued growth, they are now looking to appoint a Technical Service Manager to lead and oversee their technical service delivery team.

Responsibilities

Manage and lead a team of field service engineers to ensure the delivery of high-quality technical support and service.

Oversee the installation, maintenance, and repair of satellite communication systems, GMDSS, navigational equipment, VSAT, and integrated bridge systems.

Develop and implement service processes, standards, and procedures to maintain high levels of customer satisfaction.

Coordinate complex retrofit projects and system integrations across multiple sites and vessels.

Liaise with clients, manufacturers, and internal departments to resolve technical issues and ensure timely project delivery.

Conduct performance reviews, provide coaching, and foster the professional development of engineering staff.

Manage service schedules, resource allocation, and operational efficiency.

Maintain compliance with health, safety, and marine/offshore regulations.

What They Are Looking For

Proven leadership experience in a technical service management or senior engineering role.

Strong technical knowledge of satellite communications, marine electronics, and navigation systems.

Previous experience within maritime, defence, or offshore industries.

Excellent organisational, leadership, and communication skills.

Ability to manage complex projects and balance multiple priorities.

Relevant qualifications in Electronic, Electrical or Marine Engineering (HNC/ONC/NVQ or equivalent).

Valid driving licence and passport.

Ability to travel when required.

What They Offer

Competitive salary and comprehensive benefits package.

Leadership role with significant responsibility and visibility.

Opportunities for further training, certifications, and professional development.

Work with a globally recognised provider in Military & Defence Telecoms.

Supportive and collaborative work environment based in Redhill.

Apply today to be considered for this fantastic Technical Service Manager opportunity. Interviews are taking place shortly!

Keywords: Technical Service Manager, Engineering Manager, Satellite Communications, Marine Electronics, GMDSS, VSAT, Retrofit Projects, Maritime Defence, Navigation Systems, Project Management, Leadership, Field Service, Redhill, UK, Global Communications Provider.

Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies.

People. Technology. Connected.

Connexa Technology is acting as an Employment Agency in relation to this vacancy.

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Seniority level

* Seniority level

Mid-Senior level


Employment type

* Employment type

Full-time


Job function

* Industries

Repair and Maintenance

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