Joining us as an Administrative Assistant, you'll provide a warm, professional and supportive first point of contact for families, children, young people and professionals. You'll manage front of house operations, maintain a welcoming and safe environment, uphold safeguarding and confidentiality standards and deliver efficient administrative support that enables high quality family facing services. You'll be part of a team where your contribution matters, you're empowered to do your best and teamwork helps everyone grow.
What you'll do:
• Act as the first point of contact for visitors, staff, and contractors, providing a professional and welcoming reception.
• Manage enquiries in person, by phone, and via the reception inbox.
• Support daily operations, including room bookings, post handling, and general administrative tasks.
• Use internal systems to record information accurately as required.
• Carry out and record building Health & Safety and statutory checks.
• Open and close the building and ensure smooth day to day facility operation.
What we're looking for:
• Polite, friendly and professional approach with strong customer service skills.
• Adaptable and flexible work style, supporting colleagues and the wider team.
• Confident communicator who can tailor their approach to different situations.
• Good interpersonal skills and the ability to handle sensitive interactions with tact.
• Sound IT skills.
• Able to effectively prioritise tasks during busy periods and remain calm under pressure.
Why Join Us:
• Hampshire County Council is a high performing, modern local authority offering a supportive and collaborative workplace.
• A career in Children's Services offers unique opportunities to grow, develop, and work alongside skilled, diverse colleagues.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package, including generous annual leave, occupational sick pay, and access to the Local Government Pension Scheme.
The working week is 37 hours (part-time hours will be considered) and runs from 8:30am – 5pm Monday to Thursday, and 8:30 – 4:30pm on Friday. Gosport Family Centre offers family time to children and families until 7pm, so there may also be a need to work outside core hours.
Important: You must already have the right to work in the UK, as we are currently unable to offer sponsorship for this role.
Applicants can expect to hear from us within two weeks of the advertised closing date.
To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.
Other job titles you may be searching for: Administrative Assistant, Administrative Officer, Administrative Support, Administrative Coordinator, Secretary, Administrative Specialist, Business Support, Office Assistant, Personal Assistant, Office Administration, Administrator