Monday to Thursday £13.49 per hour 16 hours per week 4:00pm till 8:00pm Check your local transport links here: Plan Your Journey | Traveline - the destination you should input isG82 2SS Job Introduction Join our team at Chivas Brothers as a Supervisor, where you’ll take the lead in delivering an exceptional catering experience across our front-of-house, retail, and coffee bar outlets. In this hands-on role, you’ll oversee daily operations, guide and support a dedicated catering team, and ensure our hospitality service meets the highest standards of quality and professionalism. With a sharp eye for detail and a passion for excellence, you’ll uphold outstanding food hygiene, health, and safety practices — helping to create a workplace our clients and guests can truly enjoy. What you'll do: Oversee the preparation, presentation, and service across all catering outlets, ensuring company standards, hygiene, and food safety are consistently maintained. Deliver excellent customer service by leading a friendly, responsive team that handles requests and feedback promptly and professionally. Manage and support front-of-house staff, including rotas, training, performance reviews, and maintaining high standards of appearance and conduct. Ensure full compliance with health, safety, and allergen regulations, promoting a clean, safe, and well-organised working environment. Operate and maintain business systems (including EPOS and hospitality processes), manage stock, and support management with operational and administrative duties. What you'll bring: A strong client and customer-focused approach Proven experience in front-of-house catering and retail operations Confident communication and interpersonal skills Effective team leadership and people management abilities Good IT and computer literacy skills (EPOS experience an advantage) What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.In addition, we also offer a range of resources, rewards, and benefits for our colleagues and their families: Unlimited access to an online platform offering mental health and well-being support. An Employee Assistance Program to help with everyday issues or larger problems where you may need additional support, including legal and financial advice and support with work-related issues or personal issues such as bereavement. Access to a 24-hour virtual GP Service The Sodexo Discounts Scheme offers great deals 24/7 (also open to friends and family). Save for your future by becoming a member of the Mercer Aspire Pension Plan. Opportunities to enable colleagues to grow and succeed throughout their careers at Sodexo, including a variety of learning and development tools. Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit. Ready to be part of something greater? Apply today and start your journey with Sodexo!