Sales Support Administrator
South Derbyshire
£28,000-£30,000
6 Month Fixed Term Contract - Possibility to Extend
SF Recruitment are currently recruiting for an Administrator to join a growing and successful sales team. This is an excellent opportunity for an organised and customer-focused professional to play a key role in supporting the Service Team and managing customer orders from quotation through to completion.
You will act as a central point of contact for customers, supporting the repair and spare parts business while ensuring a high level of customer service throughout the order lifecycle.
Key Responsibilities
Manage customer enquiries from quotation through to order placement, ensuring a high level of service and communication throughout the process.
Develop and maintain accurate customer and market pricing information to support commercial activities.
Prepare costings, proposals and commercial quotations for service work, projects and overhaul requirements.
Coordinate the seamless transition of orders and projects to operational teams, ensuring all relevant information is communicated effectively.
Process customer orders accurately using the company's ERP system and monitor progress through to completion.
Act as a key point of contact for customers and internal departments, providing regular updates and ensuring delivery expectations are met.
Support the wider sales function by providing commercial information, including pricing, lead times, cost analysis and market intelligence.
Build strong, long-term customer relationships, delivering excellent service and identifying opportunities to support business growth.
We are looking for a reliable and hardworking administrator who can quickly become an integral part of the team. This is an urgent requirement, so candidates who are immediately available or available at short notice are highly desirable.
The successful candidate will have:
Previous experience in an administrative, coordination or office support role.
Strong organisational skills with the ability to manage a varied workload and prioritise tasks effectively.
Excellent attention to detail and a methodical approach to work.
Confidence using a range of business systems, including Microsoft Office packages and ERP systems.
Strong data entry and administrative skills, ensuring accuracy at all times.
A dependable and professional approach with a strong work ethic.
The ability to work both independently and as part of a busy team.
Good communication skills and the confidence to liaise with colleagues and customers when required.
A proactive attitude with a willingness to learn and support the wider team.
The ability to work efficiently in a fast-paced environment and meet deadlines.
For more information or to apply, please contact SF Recruitment today