You will be part of a large multidisciplinary team providing high quality, individualised, hands on palliative care to our patients in our IPU (Inpatient Unit) team. As a Palliative Care Support Worker, you will be able to provide the best possible care for our patients and you will provide support to our nursing team. The position will be located in our IPU team, which is open 7 days a week covering 24 hour care. Shifts will be rotational, to include days/nights/weekends/bank holidays. The role of the Palliative Care Support Worker is to ensure that St Michael's is able to continue to deliver high quality palliative care and support to our patients and their families.
Shift times are 0730-1530, 1200-2000, 0730-2000, 1600-2200, 1930-0800.This post is conditional to an enhanced Disclosure and Barring Service (DBS) Check.
St Michael's Hospice is nestled in the stunning Herefordshire countryside, in a state-of-the-art facility. We offer a competitive salary and benefits package, a transferrable NHS pension or you can enrol onto our own Hospice pension. We offer Life Assurance, a superb working environment and facility, generous study leave allowance, discounts with local suppliers, individualised training needs analysis, advanced communication skills training, employee counselling service, free tea & coffee, a friendly & welcoming work environment and 30 days annual leave, plus bank holidays. Job Title: Palliative Care Support WorkerSpinal Point Range: 5,6(Plus, unsocial hours payments see below)Hours: up to 15 hours per weekDepartment: Hospice Care ServicesLocation: St Michaels Hospice, BartestreeReports to: Hub Team Manager, Sister/Charge Nurse/ Senior Nurse (depending on setting)Job Purpose: In and across all areas of St Michaels provision of Care. To deliver individualised, holistic palliative nursing care to patients and their families in their own homes/inpatient care setting to enhance their quality of life.Care ProvisionProvide individualised care to the patient and family members under the delegated direction of registered nurses, following care plans and risk assessment.Following appropriate training to undertake a range of clinical care interventions e.g. stoma care.Develop and utilise skills in decision-making to enhance patient care, working in an autonomous environment, where appropriatePerform simple dressing changes following care planContribute to clinical and health and safety risk assessments.Provide emotional/psychological support to the patient and their family, identifying referrals to the wider hospice services.Maintain a safe environment for both patients and staffProvide final care for the deceased patientUnderstand the complications/harm e.g. falls, pressure sores etc. Helping with food preparation, ensuring dietary needs are meet and helping to feed patients when indicated.Provide medication management up to and including tier 3, working within your own personal competencyBe aware of the indications for use of syringe driversResponsible for the timely disposal and documentation of clinical waste and laundry, appropriate to care settingCommunicationCreate and promote a positive image for the organisation.Encourage patients/relatives/carers to express what is important to them to identify their needs, ensure that this information is recorded and informs the care plan.Communicate in a professional and effective manner, with an open and honest approach with internal and external health care professionals, patients, relatives and carers.Recognise own limitations when offering emotional support.Contribute to the bereavement care offered to families, reporting any vulnerabilities to the registered nurse.Promote awareness of child and adult protection issues and hospice policy.Be a team player, following guidelines and policies.Keep accurate records of the care provided.Provide volunteers with information to enable them to give appropriate care to patients and their visitors.Encourage user feedbackHealth and SafetyAct at all times to promote the safety and wellbeing of patients, relatives/carers, visitors and volunteersBe aware of patients that are at risk e.g. of falling and ways to prevent falls.Contribute to health and safety risk assessments and actions as required.Follow policies of dress code to enable safe practice and ensure infection control is adhered too.Report faulty equipment to the facilities team using the WAM systemAdhere to all of SMH policies and proceduresEducationAttend mandatory training and service training opportunities.Develop and maintain own knowledge and skills in palliative care.considering aspirations for the future with a long-term goal; utilising education facilities offered at the hospice to enhance learning opportunities.Person Specification1) Specialist Knowledge and ExperienceEssentialExperience of delivering hands on care.Experience of dealing with challenging situationsBasic IT skillsDependant on care setting, be in possession of a full UK driving licence, be over 21 and have held a full licence for 12 months.DesirableCare CertificateNVQ Level 3 in care or equivalentExperience of delivering hands on care for people requiring palliative care2) Skills and BehavioursTeam Working: Planning and organising: Reliability: Follows direction from supervisors and respect policies and procedures. Reacts well to change and stays positive despite setbacks. Requirement to work evenings, weekends and nights.Dependant on care setting may be prepared to travel throughout county.Saturdays Payment at basic salary + 33.33%Sundays Payment at basic salary + 66.66%Bank Holidays Payment at basic salary + 66.66%Nights Payment at basic salary + 33.Job Title: Palliative Care Support WorkerSpinal Point Range: 5,6(Plus, unsocial hours payments see below)Hours: up to 15 hours per weekDepartment: Hospice Care ServicesLocation: St Michaels Hospice, BartestreeReports to: Hub Team Manager, Sister/Charge Nurse/ Senior Nurse (depending on setting)Job Purpose: In and across all areas of St Michaels provision of Care. To deliver individualised, holistic palliative nursing care to patients and their families in their own homes/inpatient care setting to enhance their quality of life.Care ProvisionProvide individualised care to the patient and family members under the delegated direction of registered nurses, following care plans and risk assessment.Following appropriate training to undertake a range of clinical care interventions e.g. stoma care.Develop and utilise skills in decision-making to enhance patient care, working in an autonomous environment, where appropriatePerform simple dressing changes following care planContribute to clinical and health and safety risk assessments.Provide emotional/psychological support to the patient and their family, identifying referrals to the wider hospice services.Maintain a safe environment for both patients and staffProvide final care for the deceased patientUnderstand the complications/harm e.g. falls, pressure sores etc. Helping with food preparation, ensuring dietary needs are meet and helping to feed patients when indicated.Provide medication management up to and including tier 3, working within your own personal competencyBe aware of the indications for use of syringe driversResponsible for the timely disposal and documentation of clinical waste and laundry, appropriate to care settingCommunicationCreate and promote a positive image for the organisation.Encourage patients/relatives/carers to express what is important to them to identify their needs, ensure that this information is recorded and informs the care plan.Communicate in a professional and effective manner, with an open and honest approach with internal and external health care professionals, patients, relatives and carers.Recognise own limitations when offering emotional support.Contribute to the bereavement care offered to families, reporting any vulnerabilities to the registered nurse.Promote awareness of child and adult protection issues and hospice policy.Be a team player, following guidelines and policies.Keep accurate records of the care provided.Provide volunteers with information to enable them to give appropriate care to patients and their visitors.Encourage user feedbackHealth and SafetyAct at all times to promote the safety and wellbeing of patients, relatives/carers, visitors and volunteersBe aware of patients that are at risk e.g. of falling and ways to prevent falls.Contribute to health and safety risk assessments and actions as required.Follow policies of dress code to enable safe practice and ensure infection control is adhered too.Report faulty equipment to the facilities team using the WAM systemAdhere to all of SMH policies and proceduresEducationAttend mandatory training and service training opportunities.Develop and maintain own knowledge and skills in palliative care.considering aspirations for the future with a long-term goal; utilising education facilities offered at the hospice to enhance learning opportunities.Person Specification1) Specialist Knowledge and ExperienceEssentialExperience of delivering hands on care.Experience of dealing with challenging situationsBasic IT skillsDependant on care setting, be in possession of a full UK driving licence, be over 21 and have held a full licence for 12 months.DesirableCare CertificateNVQ Level 3 in care or equivalentExperience of delivering hands on care for people requiring palliative care2) Skills and BehavioursTeam Working: Planning and organising: Reliability: Follows direction from supervisors and respect policies and procedures. Reacts well to change and stays positive despite setbacks. Requirement to work evenings, weekends and nights.Dependant on care setting may be prepared to travel throughout county.Saturdays Payment at basic salary + 33.33%Sundays Payment at basic salary + 66.66%Bank Holidays Payment at basic salary + 66.66%Nights Payment at basic salary + 33.Experience of delivering hands on care.
Experience of delivering hands on care for people requiring palliative care
Dependant on care setting, be in possession of a full UK driving licence, be over 21 and have held a full licence for 12 months.
Care Certificate
NVQ Level 3 in care or equivalent
Experience of delivering hands on care.
Experience of delivering hands on care for people requiring palliative care
Dependant on care setting, be in possession of a full UK driving licence, be over 21 and have held a full licence for 12 months.
Care Certificate
NVQ Level 3 in care or equivalent
St Michael's Hospice
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