Join our Team as a Enterprise Onsite Support! Location: London (EC2M 6XB) Salary: £30,000-£35,000 per annum (DOE) Hours: Monday-Friday (Onsite) 9:00-17:30 About the role: Are you passionate about providing exceptional customer service and fostering long-term client relationships? We are seeking a customer focussed individual to join our team. In this role, you will be the primary point of contact for our valued client based at their site in London, ensuring their needs are met and their expectations are exceeded. You will manage and nurture the client account, offering seamless support and facilitating effective communication between clients and our internal teams. Your proactive approach will drive customer satisfaction and retention, contributing significantly to our organisation's success. What makes you a great fit: Proven experience in customer service or account management roles Strong interpersonal and communication skills Ability to build and maintain positive client relationships Self-motivated and able to work independently Excellent problem-solving skills and attention to detail Committed to personal and professional development A team player with a customer-focused mindset High level of organisational skills with the ability to manage multiple accounts effectively Key responsibilities: Managing tickets through various systems for day-to-da...