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Library service development & public engagement lead

Manchester
Manchester City Council
Service
Posted: 27 May
Offer description

Job details

Working hours: 35 Hours per week. Contract type: Full‑time, Permanent.

Work pattern: Week 1 – Mon‑Fri 9am‑5pm, one evening 12:30 pm‑8pm. Week 2 – Mon‑Fri 9am‑5pm, one evening and one weekend day (Saturday or Sunday).

Additional remuneration: 6.7% Flexibility Payment.

Applicants must have an existing right to work in the UK; visa sponsorship is not available for this role.


Responsibilities

* Play a key role in delivering a vibrant cultural and educational offer within the Henry Watson Music Library.
* Plan, deliver, and continuously improve the public engagement programme for diverse audiences.
* Lead and deliver an inclusive programme of events, learning activities, and partnerships that promote the Henry Watson Music Library.
* Target outreach with young people and other under‑represented communities to improve access, participation and impact.
* Raise the profile and use of specialist music collections through in‑building promotion, the website, newsletters, and social media.
* Organise own and others’ activities, carrying out operational planning for the music library service area.


Qualifications and Skills

* Hold a recognised professional library or archive qualification or equivalent experience.
* Experience working in public libraries with excellent customer service skills.
* Strong communication skills: understand others’ views, communicate realistically, listen attentively, and respond appropriately.
* Planning and organising ability: effectively prioritise tasks and allocate time and energy according to complexity.
* Problem‑solving and decision‑making: analyse situations, diagnose problems, identify key issues, evaluate alternatives, and produce logical solutions.
* Creative thinking: find solutions where no existing parameters exist.
* Strategic thinking: identify good practice, areas for improvement, and communicate to colleagues and stakeholders.
* Commissioning skills: manage partner relations, enquiry responses, feedback evaluation, website management, performance advice, and data quality assurance.
* People management: organise own and others’ activities and conduct operational planning for the service area.
* Technical skills: excellent digital and ICT skills across a range of packages and knowledge of their use in service development, experience of library stock management and associated systems.
* References: 3 years of employment history are required where possible.


Artificial Intelligence (AI) statement

Artificial Intelligence can be a useful tool to support your application. However, all examples and statements must be truthful, factually accurate, and taken directly from your own experience. Plagiarism or the use of AI‑generated content presented as your own may result in withdrawal of applications or disciplinary action for internal candidates.


Benefits

* Generous holiday allowance: Up to 26 days annual leave per year plus bank holidays, increasing to 31 days after five years of service; additional leave can be purchased up to two extra weeks.
* Large pension scheme: Enrolment in the UK’s largest local government pension scheme with options to top up; includes life cover of three‑times salary as a lump sum.
* Enhanced parental and carers leave: Ample time to bond with a newborn or support family during critical life events.
* Brilliant perks: Discounts on weekly shop, holidays, MCR+, phone contracts, cycle‑to‑work scheme, free flu jabs, eye tests, and more.
* Learning and development: Dedicated to nurturing talent with workshops, training sessions, apprenticeships, qualifications, and a comprehensive onboarding process.
* Employment charter member: Secure, flexible work, annual pay reviews, trade union recognition, and strong health and wellbeing support.
* Volunteering leave: Up to three days pro‑rate of paid volunteering leave in addition to existing benefits.


Other relevant information

* If you need any adaptations or equipment to perform the duties, we will make every effort to provide the required aids.
* If a task proves unachievable, we will consider redesigning parts of the role.


Pre‑Employment Checks

* Proof of right to work in the UK.
* References from current and previous employers.
* Evidence of relevant qualifications.
* Disclosure and Barring Service check.
* Proof of Manchester residency (where required).
* Police vetting (where necessary).
* Baseline Personnel Security Standard clearance.
* Valid driving licence (if the role requires driving).
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