Job Description
Main Tasks / Accountabilities
* Sell IT hardware business-to-business, to corporate or end users.
* Utilise and contact the existing customer database to understand customers’ current and future business needs.
* Identify and call potential new customers, develop them into active clients, and manage the process via all communication channels, including LinkedIn and email.
* Respond to telephone and email queries, preparing and agreeing written quotations (including specifications).
* Manage the customer database (HubSpot) to ensure CRM details are accurate and processes are followed.
* Meet personal weekly/monthly sales revenue and margin targets.
* Achieve KPIs: 40–60 minutes of telephone conversations per day and 10+ new opportunities (quotations) per month.
* Expand purchasing from existing customers within the current product range.
* Liaise with Purchasing, Engineering, and other teams to ensure customer needs are met.
* Book, attend, and host customer meetings.
Note: This list is not exhaustive; other duties may be required as needed.
Targets and Commission
* Long-term goals: 50+ active customers; 25 sales per month; 15+ unique customer sales per month.
* Commission Structure: Threshold is two times base salary, then estimated 10% commission (up to 17%).
* On-Target Earnings (OTE):
o Initial: £10K gross profit per month as soon as possible.
o Year 1: £100K+ gross profit.
o 2–3 years: £30K gross profit per month (£360K per annum).
o Senior Account Manager: £50K–£80K gross profit per month.
Competitive Benefits
* 24 days holiday plus your birthday off (option to buy or sell five days per year).
* Private medical health scheme (after 1 year’s service).
* Group life assurance (4× salary death-in-service).
* Cycle-to-work scheme (including electric bikes).
* Discounted gym membership.
* Smart Health (virtual GP, wellbeing and mental health support).
* Regular social events, including all-employee trips abroad.
C: Person Specification
Knowledge / Qualifications
* Knowledge of hardware products (E)
* IT-related qualification (D)
* Proficiency in Excel, Word, Outlook (D)
Skills / Abilities
* Resilience (E)
* Attention to detail (E)
* Strong telephone manner to develop customer relationships (E)
Experience
* Proven track record in the IT industry (E)
* Minimum 12 months in business development with sales experience (E)
* Proven track record in sales, with the ability to articulate performance against targets (D)
* Experience in customer service (D)
* Graduates/A-level students considered (D)
Personal Qualities
* Good telephone manner (E)
* Positive attitude and self-motivation (E)
* Willingness to learn (E)
* Team player (E)
* Ability to develop relationships (E)
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