Who are we?
Newmedicaare one of the leading providers of NHS ophthalmology services in England,providingoutpatients appointments, diagnostictestingand eye surgery. We aim to change lives through better sight and eye health.
We care forthousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look toestablisha national footprint and open many new sites across the UK.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work. This is a global benchmark that recognises employers who create an outstanding employee experience.
Role overview
We are looking for a new Receptionist to join our Grimsby site.This will be 40 hours over 5 days per week including every other weekend on a rota basis.
OurReceptionistsare usually the first person our patients will see when they visit a clinic so a friendly,approachableand welcoming personality isa must!
The Receptionist will welcome all patients and check them in for their clinic or theatre visits. You will be working on the patient record systemalongsideother systems so should be comfortable using a variety of technology solutions.
You’llalso undertake a variety of administrative duties such as booking patients into their appointments,makingand answering phone calls, sending and replying to emails, managing thepostand sending letters and dealing with enquiries. As suchyou’llrequire a high attention to detail and excellent accuracy levels. Our clinics are busy sowe’relooking for someone who loves working in a fast-paced environment where every day is different.
The thought of eye surgery can be a daunting prospect for patients to deal with, so our team members need to be empathetic and able to put patients at ease.
What skills and experience do I need?
We’llprovidetraining so experienceisn’talways needed, but the following things will beadvantageous:
* Experience of working under own initiative
* Previousexperience in a customer or patient facing role
* Experience in a busy administrative role
* A competent user of all Office 365 programmes
* Tech savvy and comfortable working on new systemse.g.patient record systems
* A good phone manner
* An excellent grasp of the English language both verbally and in written format
* A good team player – happy to jump in and support others whenrequired
Whatwe’reoffering
* A salary of £25,709 per annum
* 25 days annual leave plus bank holidays
* A company pension scheme
* Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service and a retail/technology discount scheme.
* An environment whereyourlearning and development is supported through a range of various learning tools and courses.
* Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
* A bright,spaciousand modern working environment, built to the highest standards
If you would like an informal chat about the opportunity or to request a job description, please contactshannon.gilliatt@newmedica.co.uk
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessaryin the event ofa successful application which we will pay for.
At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.
Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.
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