Job Description: Outreach Worker - Domestic Violence Unit
Job Purpose:
To provide high-quality, trauma-informed support to women who are experiencing or have experienced domestic abuse. The Outreach Worker will deliver one-to-one casework, safety planning, advocacy, and group support, ensuring that each woman's individual needs are met through a comprehensive and empowering support plan.
Key Responsibilities:
Casework & Support
* Provide high-quality one-to-one support, advice, and advocacy to women affected by domestic abuse.
* Develop and maintain trusting, supportive relationships with service users.
* Deliver emotional and practical support tailored to each woman's circumstances.
Risk & Needs Assessment
* Conduct regular risk assessments (e.g., DASH) and needs assessments to ensure safety and appropriate support.
* Create and implement robust safety plans in collaboration with each service user.
Individual Support Planning
* Work with women to identify their support needs and goals.
* Develop, review, and update Individual Support Plans (ISPs) that reflect each woman's journey and progress.
Advocacy & Referrals
* Advocate on behalf of service users with statutory and community services.
* Refer women and children to specialist agencies as needed, ensuring a holistic approach to support.
Group Work
* Facilitate or co-facilitate group support sessions for survivors of domestic abuse.
* Encourage peer support and empowerment through group engagement.
Monitoring & Evaluation
* Maintain accurate, confidential records in line with project procedures.
* Contribute to monitoring and evaluation processes to assess outcomes and improve service delivery.
Multi-Agency Working
* Build and maintain effective partnerships with local agencies and services.
* Support women in accessing housing, legal, health, and welfare services.
Person Specification:
Essential:
* Experience working with victims/survivors of domestic abuse or other vulnerable groups.
* Strong understanding of the dynamics of domestic abuse and its impact on women and children.
* Ability to speak at least one of the following languages Urdu, Hindi, Mirpuri, Punjabi Gujrati or Bengali Farzi, Pushtu, African languages in particular Somalian.
* Ability to conduct risk assessments and develop safety plans.
* Excellent interpersonal and communication skills.
* Ability to work independently and manage a caseload.
* Commitment to confidentiality, safeguarding, and equality.
Desirable:
* Relevant qualification in social work, counselling, or related field.
* Experience facilitating group work.
* Knowledge of local support services and referral pathways
To be considered for this role CLICK APPLY TODAY or contact Carina in our Midlands Office.
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