Our client is seeking a motivated and proactive Internal Sales Representative to join their busy construction and civils branch. This role is central to driving day-to-day sales, supporting external Business Development Managers and ensuring excellent customer service across the trade counter and local client base.
You will be a key point of contact within the branch, managing the full sales process from initial enquiry through to order completion, while also supporting general branch operations.
Key Responsibilities
Manage day-to-day sales activities, including serving trade counter customers and supporting local business accounts
Act as a key point of contact in the branch for customer enquiries and sales support
Support Business Development Managers with lead generation and follow-up on potential opportunities
Prepare and process sales quotations and orders accurately and in a timely manner
Build and maintain strong relationships with customers to encourage repeat business
Take a proactive approach to outbound sales, identifying opportunities to upsell and cross-sell products
Handle incoming calls confidently and professionally, providing product advice and solutions
Assist with general branch administration, including stock ordering and coordination, liaising with and chasing suppliers
Ensure all sales activities are recorded and managed effectively within internal systems
Skills & Experience
Previous experience in an internal sales or customer-facing role (construction or civils sector)
Strong communication skills with confidence on the phone
Proven ability to manage the full sales journey from enquiry to completion
Proactive and target driven approach to sales
Excellent organisational skills and attention to detail
Ability to work effectively in a fast paced, team oriented environment
Personal Attributes
Self-motivated with a positive, can-do attitude
Strong relationship building skills
Commercially aware with a customer-first mindset
Reliable and adaptable, with the ability to multitask
Salary: £27,000 - £30,000 DOE + OTE £12k (paid monthly)