Your Role
EF Torquay Summer School is looking for a friendly, empathetic and customer-focused individual to join our team as Student Experience Manager for summer 2026.
Position Details:
1. Full-time
2. 5 days a week
3. Fixed-term contract between June – August 2026
4. Accommodation available if necessary
In this role, you’ll be the first point of contact for students and staff, ensuring a welcoming, engaging and well-run summer school experience. You’ll help create a supportive and vibrant environment for international students, all while developing valuable skills in communication and operations.
If you’re proactive, personable and eager to gain experience within international business, we encourage you to apply.
At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education.
Responsibilities
5. To provide outstanding customer service
6. To support students in their daily life and enable them to achieve the best experience and highest learning possible
7. To maintain excellent relationships with sales colleagues, giving prompt, consistent service
8. Participates in student intakes, including preparing welcome bags and producing student identification badges
9. Deals with general daily student enquiries
10. Provides support to the Student Services team regarding student attendance; monitoring and recording daily registers, following up with non-attending students
11. Assist with student satisfaction follow ups as and when required
12. Checks and accepts delivery of school supplies
13. Issues new staff with name badges and helps maintain school noticeboards
14. Ensures reception area is kept clean, tidy & professional looking at all times
15. Shares emergency duty on a rota basis
Requirements
16. Highly motivated, energetic, positive
17. Excellent communication and customer service skills
18. Confident with IT
19. Enjoys working in a busy & varied service environment
20. Highly organised with attention to detail
21. Ability to handle difficult situations with ease & remain calm & positive under pressure
22. Flexible attitude to work and creative problem solver
23. Fluent in English
24. All offers are subject to a clear enhanced DBS check and two references
25. Right to work in the UK upon commencement of your contract
Why you will love working with EF
26. Work in a truly international environment
27. Boost your CV this summer with a world renowned organisation
28. Regular social events
29. Pre-summer online and in person trainings
30. Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition
31. Ambition is nurtured and career enhancement opportunities are available at EF’s year round Language Campuses
32. Access to EF Hello language learning
33. External trainings on safeguarding, mental health and first aid
34. Spend summer by the sea
35. Close knit team local to the area
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EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment.References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.Appropriate suitability checks will be required prior to confirmation of appointment.
EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. #LI-PB1