Interim IT Manager – Wrexham (Manufacturing Environment)
Contract | Initial 6 Months | Likely Extension
Onsite – Wrexham
Day Rate Flexible DOE
We are supporting a well-established organisation in Wrexham that is looking to appoint an experienced Interim IT Manager to oversee day-to-day IT operations across a busy manufacturing and operational environment.
This is a hands-on leadership role suited to someone who can manage IT support operations, drive service improvements, work closely with stakeholders across the business, and provide stability within a fast-paced environment.
The role will suit somebody coming from an infrastructure / IT operations background who has moved into IT management and is comfortable balancing both strategic oversight and hands-on operational delivery when required.
Key Responsibilities
* Oversee the day-to-day IT operations across the site.
* Manage and support onsite IT engineers and third-party suppliers.
* Ensure stability, availability, and performance of core IT services.
* Act as the main escalation point for infrastructure and support-related issues.
* Drive improvements across IT processes, service delivery, and user experience.
* Work closely with operational and manufacturing teams to support business-critical systems.
* Manage hardware lifecycle, asset management, and onsite technology projects.
* Support infrastructure, networking, desktop, and Microsoft environment activities where required.
* Ensure compliance with security, governance, and operational standards.
* Coordinate IT change activity and support ongoing transformation initiatives.
Skills & Experience Required
* Previous experience as an IT Manager, Infrastructure Manager, IT Operations Manager, or similar.
* Strong background across IT support and infrastructure environments.
* Experience managing IT within manufacturing, industrial, logistics, or operational environments would be highly beneficial.
* Strong stakeholder management and communication skills.
* Experience managing third-party suppliers and support partners.
* Good understanding of:
* Microsoft environments (M365, Windows, AD, Azure)
* Networking and infrastructure
* IT service delivery and operations
* End-user support environments
* Comfortable operating in a hands-on environment when required.
* Ability to work onsite in Wrexham regularly.
Ideal Candidate Profile
* IT Operations Manager
* Infrastructure Manager
* Site IT Manager
* Regional IT Manager
* Manufacturing IT Manager
* IT Service Delivery Manager
* EUC / Desktop Support Manager with operational leadership experience
* Someone who has led IT within manufacturing plants, warehouses, or operational sites