Interim Ecommerce & Digital Marketing Specialist (Contract)
West London | Hybrid | Start ASAP | 1-2 months rolling
This premium D2C brand is looking for an experienced interim ecommerce/digital specialist to step in immediately and keep the digital function running smoothly while the permanent hire is recruited. You'll take ownership of the day‑to‑day, keep trading performance on track, and relieve pressure from the internal team during a high‑growth period.
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Key Responsibilities
Ecommerce & Trading
* Manage the daily performance of the Shopify site - updates, merchandising, content, product launches.
* Lead weekly trading activity, reporting on key metrics and identifying quick wins.
* Complete regular site checks and implement CRO improvements.
* Troubleshoot any on‑site issues and coordinate fixes.
CRM & Email Marketing
* Own all Klaviyo activity - campaigns, flows, segmentation, A/B testing.
* Support customer lifecycle improvements and retention initiatives.
* Prepare and execute the weekly email marketing calendar.
Digital Marketing & Agency Management
* Work with the external agency across paid social and paid search, ensuring delivery stays on brief and on budget.
* Monitor performance and flag optimisation opportunities.
* Ensure campaigns and landing pages are aligned with trading priorities.
Customer Experience & Brand
* Collaborate with customer service and ops to maintain a premium end‑to‑end journey.
* Support on homepage, landing page and digital creative updates to keep the brand elevated.
* Assist with loyalty/VIP programme execution.
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What You'll Need
* Strong experience in ecommerce/digital roles, ideally within D2C, fashion, beauty or premium consumer brands.
* Confident operating Shopify end‑to‑end (Shopify Plus exposure helpful).
* Hands‑on Klaviyo experience - must be able to build and deploy campaigns quickly.
* Proven ability to manage agencies and oversee paid performance.
* Strong trading mindset and ability to hit the ground running.
* Comfortable in small, agile teams with minimal handholding.
* Available to start immediately or on short notice.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.