About the Company
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Our client is a well-established and globally recognised leader in the supply and service of hydraulic and industrial hose assemblies. With an extensive network of service centres and mobile response units across the UK, they deliver rapid on-site hose replacement and maintenance solutions to customers across a wide range of industries, including construction, agriculture, manufacturing and plant hire. Due to continued growth, their Gloucestershire service centre is looking to add a motivated technician to their team.
Role Overview
This is a fantastic opportunity for a skilled individual from a mechanical background to develop a career in hydraulic hose technology. We welcome applications from mechanical fitters, mobile fitters, plant technicians, HGV mechanics or anyone with a practical, hands-on engineering background - full and comprehensive training in hydraulic hose assembly and replacement will be provided.
As a Mobile Hydraulic Hose Technician, you will operate from a fully-equipped mobile response vehicle, attending customer sites throughout Gloucestershire to diagnose, fabricate and replace hydraulic hose assemblies. You will be the face of the business to its customers, so a professional attitude and commitment to excellent service are essential.
Key Responsibilities
Respond promptly to customer call-outs, attending sites throughout the Gloucestershire area in a fully-equipped branded mobile response vehicle
Diagnose hydraulic hose failures and identify the correct replacement specifications
Fabricate and fit hydraulic hose assemblies on-site using the fully-equipped mobile workshop
Deliver a fast, safe and professional service to minimise customer downtime
Maintain accurate records of all jobs completed, parts used and time on site
Manage and replenish stock within the mobile unit, ensuring it is properly equipped at all times
Liaise with the service centre team to co-ordinate workload and assist with workshop-based hose building as required
Ensure compliance with all health and safety requirements on customer sites and on the public road
Build and maintain strong working relationships with customers, representing the company professionally at all times
Identify upselling and service improvement opportunities and report these back to the service centre
Skills & Experience
Essential:
A background in a mechanical discipline, such as mechanical fitting, mobile plant xsngvjr maintenance, HGV mechanics, agricultural engineering or a similar hands-on trade
Ability to read and interpret engineering specifications or component data
Good problem-solving skills with a methodical and practical approach to fault diagnosis
Full, clean UK driving licence (essential for driving the mobile response vehicle)
Ability to work independently, manage your own workload and prioritise jobs effectively
Strong communication and customer service skills
Physically fit and comfortable working in varied outdoor and industrial environments
Desirable (not essential full training provided):
Previous experience with hydraulic systems or hose assemblies
Familiarity with hydraulic hose products and coupling systems
Experience working in a field-based or mobile technical role