Position: Administrator Location: Crowthorne Salary: £27,000 per annum Hours: Monday to Friday, 8:00am – 4:30pm My client is a well-established business with a small, friendly team, and they’re looking for someone who’s highly organised, proactive, and enjoys providing excellent service to clients. Key Responsibilities: * Raising and managing service calls via phone and email * Handling detailed client queries and providing accurate quotations * Working with client portals and raising invoices * Liaising with the scheduling team to meet SLAs * Chasing outstanding parts and escalating operational issues when needed * Collaborating with finance and other internal departments Skills & Attributes: * Strong communication and telephone skills * Excellent organisational and multitasking abilities * Proficient in Microsoft Office * Problem-solving mindset with a calm, professional approach * A team player with great attention to detail