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Housing support & progression officer

Ashberry Recruitment
€25,000 a year
Posted: 8 June
Offer description

Ashberry Recruitment is currently recruiting for a Progression Coach, to work in the Durham area. The service provides supported accommodation for young people (aged 18+) to help them move on to their own independent accommodation.

The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months.


Responsibilities

* Hold a caseload of 8 key clients and conduct regular key working sessions resulting in agreed Support Plans which are reviewed regularly
* Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed
* Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities
* Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols
* Support clients to access Education, Training, Employment and Volunteering opportunities aligned with their goals and aspirations
* Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition
* Assist in coordinating and supporting volunteers and promoting client involvement initiatives and residents' meetings
* Maintain clear, accurate records
* Manage the security of the building

Please note: this role involves lone working.


Qualifications

* Experience working with young people or those affected by homelessness
* Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
* Experience holding a caseload of key clients and knowledge of risk assessments, support planning, safeguarding and health and safety procedures
* Experience of managing challenging behaviour, including responding calmly to crisis
* Strong literacy, numeracy and IT skills and ability to take notes
* Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development
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