Primary Details
Time Type: Full time
Worker Type: Employee
The purpose of this role is to effectively administer rehabilitation services, ensuring compliance with QBE policies and procedures while meeting the requirements of both internal and external stakeholders.
Rehabilitation Consultant
* London, Chelmsford or Leeds
* Permanent, full time (hybrid)
The opportunity
This is an exciting opportunity for an experienced healthcare professional to join our team as a Rehabilitation Consultant.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
Reporting to Rehab Manager, you will provide effective administration of European Operations rehabilitation services ensuring they are in line with QBE policies and procedures and meet the needs of internal and external stakeholders.
Duties and responsibilities
* Contribute to the preparation and implementation of Rehabilitation team plans to ensure operational considerations are included.
* Determine own work priorities and activities in line with agreed plans to achieve personal and team objectives.
* Adhere to all relevant internal policies, procedures, and Clinical Governance processes for a compliant rehabilitation service.
* Maintain accurate data collection on the Claims Center to provide evidence of costs and savings.
* Manage the audit plan for suppliers and partners, providing accurate information to the Rehabilitation Manager.
* Assist in delivering rehabilitation services to maximise customer satisfaction.
* Work with internal stakeholders to build and maintain relationships supporting profitable business acquisition and retention.
* Liaise with Underwriters and Risk Managers to identify service requirements for QBE policyholders.
* Meet with policyholders and attend stakeholder meetings to promote, embed, and review QBE rehabilitation services.
About You
* Previous Healthcare experience
* Recognised Clinical qualification
* HCPC registered Psychologist is preferred
* Excellent written and verbal communication skills
* Able to produce detailed reports at various levels
* Confident MS office user (Word, Excel, Access, PowerPoint)
Preferred Knowledge
* MI creation techniques and software; creation of reports
* Auditing
Benefits
* 30 days holiday a year with the option to buy up to 2 additional days.
* Flexible working – balancing work and life is important, so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
* Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
* Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
* Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
* Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.
* Sustainable investing – we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net‑zero goal to achieve year‑on‑year reductions in carbon footprint, by investing more in green businesses than the broader market, to look after the planet’s future, as well as your own.
* Cycle‑to‑Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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