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Customer service & order administrator

Reading (Berkshire)
Permanent
Office Angels
Service
Posted: 27 July
Offer description

Office Angels are currently recruiting for an Order Administrator for our client based in Reading.



Role: Order Administrator



Location: Reading - Office Based



Salary: up to £26, per annum



Responsibilities:



1. Accurately enter and process sales orders using the ERP system.

2. Ensure all documentation is received, stored, and retained according to company policies.

3. Communicate with customers via phone and email, addressing inquiries and ensuring satisfaction.

4. Collaborate with internal teams to ensure smooth operations and coordination.

5. Identify areas for process enhancement and implement effective solutions.

6. Support the help desk with queries related to equipment.

7. Participate in initiatives to promote safety, quality, and continuous improvement.

8. Conduct reporting and analysis to drive data-driven decision-making.



The Ideal Candidate:



9. IT literate with a strong willingness to learn.

10. 1-2 years of experience in an administrative or call centre role.

11. Proficient in using ERP systems.

12. Strong organisational and communication skills, both verbal and written.

13. Knowledge of order processing, inventory, and invoicing.



14. Experience with exportation to international customers.

15. Fluency in Italian, French, or German is highly desirable but not essential.



Technologies:



16. ERP system

17. Microsoft Office Suite



Note: Only shortlisted candidates will be contacted. Your application will be handled with strict confidentiality.


Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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