Job Description
Location: Hybrid/Remote Job Type Full time Contract Type Permanent Salary: Up to £45,000 DOE At National Accident Law, we work differently to handle compensation claims in a modern, imaginative and refreshingly personal way. We’re looking for the curious minds that can shape and drive innovation in accident injury law. THE PURPOSE OF THE ROLEThe purpose of the Compliance Auditor role is to provide independent and objective assurance that our law firm is operating in a compliant, ethical and efficient manner. You will assess the adequacy and effectiveness of internal controls, processes and policies to ensure the business meets regulatory requirements, manages risks appropriately, and delivers high quality outcomes for clients. The role will work closely with operational teams, the Risk & Compliance function and senior stakeholders to drive continuous improvement and maintain a strong governance framework. WHAT YOU WILL BE DOING AS COMPLIANCE AUDITORRegulatory Compliance
* Conduct scheduled and ad hoc compliance audits across business functions to ensure adherence to the SRA Standards and Regulations, Data Protection legislation and any applicable legislature.
* Assess operational activity for compliance with internal policies, procedures and quality standards.
* Evaluate risks and control weaknesses, documenting findings clearly and objectively.
* Support the Head of Risk & Compliance in interpreting regulatory updates and assessing their impact on internal processes.
Audit & Quality Assurance
* Plan, prepare and deliver audit scopes
* Produce detailed audit reports outlining findings, recommendations and agreed action plans.
* Track the implementation of audit recommendations and follow up on overdue actions.
* Provide thematic analysis to identify recurring issues, trends or process failures.
* Support root cause analysis and work collaboratively with key stakeholders to develop corrective actions
Operational Support & Continuous Improvement
* Work closely with key stakeholders to embed effective controls and reduce risk exposure.
* Contribute to the development, review and enhancement of policies, processes and training materials.
* Support the Risk & Compliance team with wider assurance activity and risk assessments
* Assist in preparing reports for senior leadership and governance committees
Stakeholder Engagement
* Build strong working relationships across all departments to promote a culture of compliance.
* Support colleagues through clear communication, coaching and guidance on audit outcomes.
* Provide subject matter expertise and provide guidance on compliance best practice.
SKILLS AND EXPERIENCE REQUIRED
* Experience within compliance, quality assurance, internal audit or a risk related environment (preferably within legal, claims, financial services or regulated sectors).
* Good knowledge of relevant regulatory frameworks (e.g., SRA Standards & Regulations, Data Protection Act 2018/GDPR, Bribery Act 2010).
* Strong analytical and investigative skills with the ability to interpret data and identify root causes.
* Excellent report writing skills and the ability to present complex information clearly and concisely.
* Confident communicator with strong stakeholder management capability.
* Highly organised with the ability to prioritise and manage multiple audits or projects simultaneously.
PERSONAL ATTRIBUTES
* Curious — seeks to understand, question, and challenge established ways of working.
* Unified — collaborates effectively and builds positive working relationships.
* Driven — self motivated, proactive, and committed to high performance.
* Passionate — invested in delivering excellent outcomes for customers and the business.
* Detail oriented with a high level of professional integrity.
* Comfortable working independently and exercising sound judgement.
WHAT WE CAN OFFER YOU
* A competitive salary
* Annual leave: 25 days plus bank holidays
* Pension: (3% contributory)
* Healthcare scheme: claim up to £1,000 back with Simply Health
* Death in service: cover of 3 x salary
* Perks at Work: exclusive member discounts across a range of goods and services
* Community Day on us: volunteer in your community for one day each year
* Development Opportunities: training and development opportunities to boost your confidence, realise your strengths and develop your career with us.
At National Accident Law, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work. We encourage applications from individuals over 50 and all other qualified candidates. *We are happy to offer this role on a hybrid or remote basis, with flexibility for office attendance when required (min. 1 day per month). REF-227 033