PURPOSEOFJOBHousingResettlementOfficer HousingResettlementOfficerToactasacaseworkerforhousingapplicantsowedthemainhousingduty,providingadviceguidanceandassistanceontherangeofoptionsavailabletoresolvetheirhousingproblemsandenablemoveonfromtemporaryaccommodationintosettledaccommodation. HousingResettlementOfficerToassesssuitabilityonhomelessapplicationscarryingoutinvestigationsintoareasofsuitabilityandreachdecisionswithintheframeworkoftheHousingAct1996PartVII(Homelessness).Providingaccurateandappropriateadvicebyassessingthesupportneedsofclientsandupdatingpersonalisedhousingplans.Refercasestoothersourcesofassistancewhereappropriatee.g.socialcareandhealthlettingsagenciescommunityandvoluntaryadviceorganisations. Assistinthecouncilsreductionoftemporaryaccommodationexpenditurebyensuringthatallavenuesfortemporaryaccommodationarrangementsareexplored. ToworkfromourCommunityHubinCentralMaidstone,Trinity. MAINACCOUNTABILITESHousingResettlementOfficer Toprovideadedicatedandempatheticservicetoclientsowedthemainhousingduty;assessingtheirhousingandsupportneeds;andtoexploretheappropriateinterventionstoremovethebarrierstoenableaccesssuitablealternativeaccommodation. Tohaveacomprehensiveknowledgeofallhomelessnesslegislation,inparticularPart7oftheHousingAct1996(asamended)andtheHomelessnessCodeofGuidance;aswellaswelfarebenefitsandsocialcareknowledge. Toassessandinterviewclients,includingconductinghomevisits,inlinewiththeCouncilsstatutorydutiesandrelevantcaselaw. Tocarryacaseloadofhomelessnessmainhousingdutycasesanddevelop,updateandreviewPersonalisedHousingPlansforcustomers.ThisPlanwillensurethathomelessnessisrelievedthroughactiveengagementwithcouncilandprivatesectorservices. Toadviseclientsonfullrangeofoptionstosolvetheirhousingproblem,includingregisteringontheCouncilsHousingRegister,privaterenting,mortgageadvice,supportedaccommodationoptionsandsharedownership. Toliaisewithlandlordstoremovethebarriersofmoveonincludinghelpingtoresolverentarrears,agreeingrepaymentplans,andofferingincentivessuchasrentinadvanceand6monthstenancysustainmenttosecureprivaterentedaccommodation. Tocarryoutincomeandexpenditureassessmentsinordertoaccessaffordablehousingoptionandaffordabilityformoveonaccommodation Toadviseclientsofavailabletenancysupportservicesincludingincomemaximisation,DiscretionaryHousingPayments,,mutualexchange,debtandrentarrearsadviceandHBsupport. TohaveafullcleanUKdrivinglicenceinordertoconducthomevisitsattheclient'shome,prison,hostels,hospitalorotherlocationsasmaybenecessary. TowriteandissuestatutoryS184decisionletters,lettersofreferraltootherauthoritieswhereanapplicantslocalconnectionlieselsewhere. Toensurefullandaccuraterecordsofallclients,alladviceandsupportprovided.Tomaintainaccuratewrittenandcomputerrecords,reports,&othermonitoringinformationasrequiredinconnectionwiththevariousdutiesundertaken. TodevelopeffectiveworkingrelationshipswithcolleagueswithinMaidstoneBoroughCouncil,externalbodies,serviceusers,landlordsaswellasvoluntaryandotherhousingorganisations. Todealwithenquiriesandcorrespondencefromclientsandtheiradvocates,includingsolicitors,councillors,MPs,andotherhousingproviders,inlinewiththeCouncilscorporateresponsetimes. Toassistwithidentifyinghouseholdsfornominationintodirectlets,assessingsuitabilityandrecordingthisontheircase. Tocompleteadministrativetasksrelatedtothepostasrequired.