Main Purpose of Role:
To be main point of contact to UK customers providing customer service, technical advice, and sales requirements to each customer s individual needs. To provide technical and commercial back-up to support external sales team
Key Duties/Main Responsibilities:
* To help develop and grow sales to existing and new customers through offering technically
* sound and cost-effective drive solutions matching their needs.
* Dealing with telephone enquiries from customers.
* Based on information supplied by customer, select appropriate product.
* Prepare quotations and reports for customers as required.
* Use Business systems and procedures to maintain customer interaction history
* using CRM system.
* Support external sales team with technical and commercial support.
Essential Skills
* A good telephone manner
* Capable of working in a close dynamic team
* Educated to ONC/HNC/Apprenticeship or equivalent experience in Mechanical or Electrical/Electronic
* Engineering
* Computer literate with Microsoft products, Outlook, Dynamics CRM, Excel, Word,
* PowerPoint
* Working use of SAP would be beneficial but not essential
* Technical sales experience would be beneficial.
* Full driving license and living 45 minutes commuting from Abingdon
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