Direct Payments Assistant (Income and Awards)
Job description
There are two positions available
About the role:
The post holder will work independently as part of the Income & Awards team to monitor and audit Direct Payments across the county. This includes providing guidance and support to staff, with the primary aim of ensuring that service users' Direct Payments are properly managed and that all practices comply with Welsh Government guidance on the management of accounts and Direct Payment records.
About you:
1. Able to manage own workload
2. Able to handle and share confidential and sensitive information in accordance with data protection & GDPR.
3. Commitment to public service
4. Knowledge of direct payments
What you will do:
Through the auditing process, identify where direct payment recipients are not using allocated funds appropriately in accordance with social care assessments and not fraudulently spending Local Authority funding
Work in collaboration with social care teams across Powys County Council to ensure safeguards are in place to minimise the risk of financial abuse for service users receiving Direct Payments
Reconcile payments via the Powys County Council Service User Account using the Local Authority’s approved electronic banking system.
Provide advice and guidance on Direct Payment matters to families and service users