Deputy Manager - CQC
Cambian Shap Road
Contract Type: Full Time, Permanent (42 Hours per week)
Salary: £35,730.24 per annum
Location: Kendal, Cumbria
An exciting opportunity to join our growing team is here!
Due to the growth of our service, we are looking for a Deputy Manager to join us, working across the already established Cambian Shap Road and our NEW PROVISION, soon to open within the local area!
About us:
With an Outstanding CQC judgment. Cambian Shap Road is probably one of the best residential care homes of its type in the county. Located in the picturesque town of Kendal it provides exceptional care and support for young adults with Learning Disabilities and or challenges within the autistic spectrum. The home is a registered 4-bedroom house for young adults and they are closely supported to live as independent a life as possible and be a big part of the local community. We aspire for all of our people to be the best they can be as themselves whilst preparing them for future opportunities and/or lifelong fulfilment.
If you join us you will be working between Shap Road and our soon to open new service, with a group of young adults who are very happy and safe and who show high levels of respect and kindness towards each other. The life skills, support and care that we provide makes a significantly positive difference to their lives and parents have commented that the exemplary support their children receive has, ‘changed their lives and given them hope’.
The Role:
This post involves supporting the Registered Manager in the day to day running of residential care service, and deputising in their absence.
This role is about ensuring that high standards are maintained in the context of staffing, delegated budgets, resources, fabric of the buildings and the health and welfare of residents, to ensure conformity with Care Quality Commission (CQC) expectations and standards of quality and safety.
The emphasis is upon effective management of a number of care staff, which involves motivating, coaching, managing performance via supervision/appraisal and appraising the quality of care that staff provide to the residents. This role is critical in ensuring that the CQC standards of quality and safety are exceeded. It also provided the opportunity to develop and improve practice.
Important qualities of this role include an understanding of what ‘outstanding care’ looks like, being an excellent role model, conducting yourself in a professional manner and being able to relate to staff in a supportive and motivational manner. It is important that you adhere to all policies and procedures.
The process of managing and running the residential care service will be open and transparent, respecting the privacy and dignity of our residents; supporting them in their day to day decisions with respect to the care they are to receive, taking into account their wishes and feelings where appropriate.
Due to the nature of this role we do require you to hold a full UK driving licence so that you have the ability to drive our work vehicles and work between services.
Key Duties and Responsibilities:
* To provide leadership, guidance and management, communicating a clear sense of direction which staff understand and are able to relate to in the aims and purposes of the home.
* Ensure that all staff for whom you are responsible are putting policy into practice and are either performing to expected standards or, that you are/have been actively addressing the issues effectively.
* Contribute fully to making teams work effectively by striving to build positive relationships. You must give and receive constructive feedback aimed at developing the quality of relationships and performance.
* Provide and ensure from care staff, high professional standards of record keeping, reports, home correspondence and communication, ensuring these are maintained, up to date and accurate. This also includes maintaining good communication systems such as handover, logbooks, diaries, notice boards and staff meetings.
* Ensure that good quality working relationships are built and maintained between residents and staff at all levels and that withdrawal from these relationships is done appropriately.
* Develop and maintain good working relationships with the necessary stakeholders e.g. parents, social workers etc.
For a more in depth understanding in to the role, please also read the attached Job Description & Person Specification.
What we need from you?
Successful applicants for this role of Deputy Manager must be qualified to at least a Level 3 Diploma standard in Health & Social Care or equivalent qualification in child/adult care/support or Psychology Degree or alternative qualification entailing knowledge of Learning Disabilities / Autism. They must be willing to work towards a Level 4 Diploma in Adult Care within 3 months of start date.
They will be part of a large supportive care team who work holistically across Care, Therapeutic & Clinical services supporting each other’s practice to deliver specialist residential services to those with additional and complex needs, including Autism, severe learning disabilities and complex health needs. This is a unique opportunity to work collaboratively with trained, qualified professionals from across our multidisciplinary team and to join an expanding and successful organisation.
Successful applicants will be rewarded with access to gaining further qualifications and full training courses for career and personal development will be provided.
Cambian is an Equal Opportunities Employer. We are committed to Safeguarding and protecting the residents and service users within our care. All candidates will be subject to an Enhanced DBS check and reference checks.
Cambian will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with vulnerable adults & children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not sit on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.