Job Description:Medical Records Officer (Bank)Cromwell Hospital, Kensington, London, SW5 0TUBank positionSalary: £12.74 per hourShifts: Bank role to cover weekdays & occasional SaturdaysShift Times:Monday to Friday - 8am to 4pm, 10am to 6pm & 11am to 7pmSaturdays 8am to 2pmWe make health happenWorking in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.Role OverviewWe are recruiting for a Medical Records Officer to provide an efficient service for the Cromwell Hospital and all medical users. You shall report and liaise closely with the Senior Medical Records Officer on a daily basis to promote a highly proficient system.What you'll doLocate, prepare and distribute medical records to Outpatients, Admissions and other departments within the hospital, while maintaining an accurate tracer card system.Retrieve and modify patient details from the hospital computer. File and retrieve all case notes, pathology results and any other relevant documentation to maintain an up-to-date filing system.Adhere to and complete procedures relating to the secondary storage, retention and archiving of medical records on the scanning systems in use within the department.Deal with all telephone calls and enquiries in a courteous, efficient and professional manner.Maintain patient confidentiality at all times and display an understanding of the implication of the Data Protection Act and the Access to Medical Records Policy for the release of information.Prepare and complete all the necessary Medical Record reception duties in O.P.D. and compile daily statistics and maintain departmental registers.What you'll bringExperience within Medical Records is desirableAdministration experienceGood organisational skillsExperience with filing documentsExcellent telephone manner and communication skills.Good IT skillsWhy Bupa?We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.Time Type:Part timeJob Area:AdministrationLocations:Cromwell Hospital LondonGym membership, Health & wellbeing programme, Free flu jabs, Additional leave, Financial planning services, Paid volunteer time, Private medical insurance, Employee mentoring programme, Private dental insurance, Cycle to work scheme, Company pension, Referral programme
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