About This Role
All for guiding customers to success
Our Customer Service & Sales team is at the forefront of CAE’s commitment to excellence, consistently striving to delight our customers. Here, you’ll manage key relationships, lead proactive solutions, and elevate our client experience. Working alongside a dynamic team with a shared purpose, you’ll make a tangible difference in every interaction. By joining us, you will not only advance your career but also play a crucial role in CAE’s mission to enhance safety and readiness on a global scale. Together, we can achieve remarkable outcomes and set new standards in customer service and client satisfaction.
Position Overview:
We are looking for a person who will lead a virtual team that will concentrate on bridging the gap between organizations that builds complex technical component and the requirements to offer systematic, consistent and evolving solutions to our customers.
In this role you will ensure we have industry leading, differentiated and competitive solutions to sell in our core and adjacent market. Your effectiveness will be measured against a virtual P&L of the respective business lines.
Role & Responsibilities:
Business Plan: Define & deliver a business plan:
1. Commit to a strategic OI plan.
2. Define and qualify the 5-year pipeline in accordance with regional leadership.
3. Define and execute a strategy to ensure high PWIN across the pipeline.
Business Solutions: Work with dedicated stakeholders to develop business solutions:
4. Identify technology needs linked to customer requirements.
5. Lead funding mechanisms for identified technology needs (e.g.backlog, investment books, R&D)
Strategic Alignment: Lead cross-regional market segment teams:
6. Solutions and B&P team alignment
7. Develop expertise & mentoring opportunities.
8. Recommend staffing of pipeline / opportunities
Governance / Success Criteria Provide continual:
9. Progress on the business plan via Objectives & Key Results
10. Quarterly XMR reporting
11. L2A Pursue-No Pursue gatekeeping
Required Experience, Education & Qualifications:
12. Minimum of 10 years’ experience in business development, capture management, sales, proposal or program ring/sciences or administration or equivalent background and experience
13. Highly effective motivator and people leader
14. Individual with strong leadership abilities who can lead by influence strong team of professionals
15. Individual who works well in a highly team-oriented environment
16. Excellent business acumen with the ability to make sound business decisions in a highly competitive, fast-moving environment, often under conditions of uncertainty
17. Strong communication skills, oral and written, with an ability to communicate effectively with a broad range of people including employees, customers and partners
18. Be able to hold a NATO SECRET Security Clearance
CAE offers:
19. An environment where your initiatives will be recognized and valued
20. The opportunity to work on a variety of projects on a multidisciplinary team
21. The possibility to work from home occasionally
22. Flexible schedules
23. Attractive employee benefits
About CAE
At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, and defence and security forces to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight and mission simulators as well as training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.
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Position Type
Regular
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Opportunity Employer