Job Title: Service Coordinator – Fire & Security About the Role Due to our success and recent expansion, we are seeking an experienced, detail-oriented and proactive Service Coordinator with strong organisational skills and experience in office administration, ideally within the fire and security sector. This role is essential to ensuring efficient, service delivery and excellent support for both clients and internal teams. Ignis Fire and Security are part of a larger conglomerate of other integrated Fire and Security companies, operating under the Ranger Fire and Security Group. Our businesses are growing from strength to strength, and we pride ourselves on trust and transparency. If you are a driven and focused individual, this could be an ideal role for you to excel and be part of a formidable team. Key Responsibilities: ·Coordinate planned installs, maintenance, reactive callouts, and testing for fire and security systems. ·Schedule and optimise engineer appointments to ensure timely service delivery. ·Use job management software to raise service jobs and monitor progress. ·Maintain accurate records including inspection certificates, quotations, and equipment logs. ·Communicate professionally with clients, engineers, and vendors. ·Support the team with clerical duties and resource planning. ·Collaborate with other departments to streamline operations and improve service delivery. ·Ensure compliance with industry standards. Requirements: ·Previous experience in office administration, preferably within the fire and security industry. ·Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace. ·Familiarity with job management platforms (e.g., simpro). ·Strong organisational and multitasking skills. ·Excellent typing accuracy and attention to detail. ·Professional phone etiquette and interpersonal communication skills. What We Offer: ·£25K - £27K per annum and benefits. ·Company pension. ·Opportunities for professional development and career progression. ·Supportive and collaborative team environment. ·25 days holiday ·A chance to contribute to a company committed to safety and innovation. ·Free parking. Apply now to avoid disappointment