Pensions Technical Coach
Location: Perth
Job Type: Permanent, Full Time
Salary: £42,000 - £48,000
Are you a highly experienced pensions professional with a passion for technical excellence and continuous improvement? We're working with a leading professional services organisation to recruit an Administration Technical Lead to join their established team in Perth.
This is a fantastic opportunity to take on a senior, specialist role where you'll drive technical standards, improve processes, and support team development within a dynamic pensions environment.
The Role
Reporting to the Service Delivery Manager, you will act as the technical expert across the administration team. You'll play a key role in enhancing knowledge, driving best practice, and ensuring compliance with regulatory standards.
This position combines technical leadership, training delivery, process improvement, and hands-on support for complex cases and client projects.
What's in it for you?
Private medical and dental cover
Life assurance, critical illness cover, personal accident insurance, will writing service and mortgage support
Cycle to Work scheme & gym membership
Access to a wide range of retail, restaurant and travel discounts, including cashback and e‑vouchers
Holiday trading and flexible bank holidays
Free parking
Hybrid working
Funded studies and further development
25 days annual leave with a buy/sell option
Key Responsibilities
Act as the primary technical reference point for complex pension administration queries
Deliver and support structured technical training across the team
Keep up to date with legislative and industry developments, sharing insights with colleagues
Review team processes and implement efficiencies and best practices
Audit scheme documentation and standardise procedures where possible
Support complex case handling and new process implementations
Lead internal audits on calculations, letters, and workflows to ensure accuracy and compliance
Assist with project work and key client initiatives requiring advanced technical input
Monitor areas of risk (e.g. complaints, errors) and implement improvements
Collaborate with management to identify performance gaps and develop action plans
About You
Extensive experience in pensions administration, particularly Defined Benefit (DB) schemes
Strong working knowledge of pensions legislation and regulatory frameworks
Proven experience supporting or leading teams in a technical or supervisory capacity
Ability to coach, mentor and influence others to improve performance and knowledge
Strong analytical and problem-solving skills with a high level of attention to detail
Excellent communication and interpersonal skills, with a client-focused approach
Highly organised, able to manage competing priorities and meet deadlines
Proactive mindset with a focus on continuous improvement and innovation
Strong IT skills, including Microsoft Office applications
Desirable Experience
Experience within a third-party pensions administration environment
Previous involvement in delivering training or presentations
Exposure to complex client projects or scheme implementations
Qualifications
GCSE Maths & English (or equivalent) at Grade B/6 or above
Progress towards or completion of a professional pensions qualification (e.g. CPC, QPA, APMI) is highly desirable
Equivalent experience will also be consideredIf you're looking to take on a senior technical role within a forward-thinking and supportive organisation, we'd love to hear from you.
For a confidential discussion, please contact: (url removed)
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age