* Job Title: Information Governance Officer (Contract)
* Location: Hybrid (2 days on-site)
* Contract Duration: 6 months
* Working Pattern: 4 days per week / 2 days on site X 2 from home
* Salary: £170 / £180 a day / Inside of IR35
* Start Date: ASAP
* Organisation: Housing / Not For Profit
* Location: Central / North London
* Potential for the position to move permanently
About the Role
We are seeking a proactive and adaptable Information Governance Officer to support our core IG functions during a critical period of team transition and organisational restructure. This contract role is ideal for someone who thrives in a fast-paced, digital-first environment, with a strong foundation in Subject Access Requests (SARs), data protection, and information governance best practices.
You will be stepping in following the departure of a well-regarded predecessor and working alongside a small but committed team to ensure compliance, responsiveness, and governance continuity. This is a unique opportunity to contribute to an evolving IG landscape with future leadership potential.
Key Responsibilities
* Subject Access Requests (SARs): Lead on the processing of SARs for weeks 1 and 2; manage digital-only SARs for approx. 2,000 customers across 100 services.
* CCTV Access Requests: Handle requests from police and external agencies, including incidents involving customers.
* Data Protection Impact Assessments (DPIAs): Support and advise on DPIA completion and review.
* Asset Registers & ROPAs: Maintain and update Records of Processing Activities and IG asset registers.
* Police & Third-Party Requests: Ensure compliance and appropriate release of information to police and external agencies.
* Information Governance Best Practice: Provide advice and support to service teams; ensure consistent IG standards.
* Support Modernisation: Contribute to digital transformation initiatives, including Microsoft AI pilots and paperless transitions.
* Policy & Communications: Draft policies and participate in comms and project work as the role evolves.
Technical notes:
* Microsoft AI Project on the horizon which has been provided for a Non for Profit Programme
* Restructure currently undergoing about to commence
* Will have evolving environment after restructure which will include : projects / policies / core functions work / communications / training etc.
* Potential for this role to go permanent after 6 months
* Also potential for permanent role to evolve into IG Management role given Sarah (Current Manager retiring).
Essential:
* Experience with SARs, ideally handling volume requests in a digital environment.
* Practical knowledge of data protection, IG principles, and relevant legislation (e.g. UK GDPR).
* Ability to manage competing priorities and perform under pressure.
* Strong written communication skills with attention to detail and speed.
* Flexible, positive, and capable of multi-tasking.
* Willingness to adapt and deal with the unpredictable nature of IG workloads.