Clinical Specialist Acute – North‑West England
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams worldwide. For 70 years our team has driven meaningful innovations in kidney care. We are deepening our commitment to elevate the dialysis experience through digital solutions and advanced services while investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams and longer, fuller lives for patients is what Vantive aspires to deliver.
Responsibilities
* Establish and maintain effective working relationships with customers, proposing innovative solutions and explaining and promoting Vantive’s product portfolio and their benefits.
* Promote the preferred patient pathway to healthcare professionals using up to date evidence for the right therapy in the right place at the right time.
* Demonstrate and train customers on Vantive Renal therapies, products and services, effectively and constructively through an evidence‑based approach.
* Provide educational support to customers through formal training days onsite in hospitals or virtually as appropriate.
* Implement identified therapy and product marketing campaigns/activities.
* Assist marketing in the development, design, coordination and implementation of training programs and product/therapy usage guides for internal and external customers.
* Deal with customer complaints & take appropriate actions following internal processes and procedures.
* Maintain up to date customer records through effective and timely use of our CRM tool.
* Develop and maintain excellent personal knowledge of the therapy environment, products and their applications and ensure product/renal knowledge remains current and evidence based.
Qualifications
* A recognised nursing qualification with proven experience working in ICU or peritoneal dialysis.
* Post graduate renal nursing certificate or ITU Certificate is preferable.
* Strong results orientation and ability to deliver on deadlines.
* Customer relationship building.
* Confident and clinically credible.
* Project management skills.
* Proven training experience using educational processes, demonstrating strong presentation skills and the proven ability to teach others.
* Excellent communication and interpersonal skills.
* Team player and able to work independently.
* Full driving licence.
* Occasional overnight stays.
* Flexibility with working hours/patterns.
Reasonable Accommodation
Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link.
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