Job Description
As an Apprentice Branch Assistant, you will gain experience across a variety of functions, including Warehouse/Logistics, Trade Counter, and Internal Sales. This isn’t just a job - it’s a chance to gain hands-on experience, learn valuable skills, and build a solid foundation for your future career.
You will be part of a tailored training program with dedicated study days and support from your training provider which is designed to help you succeed. Whether you would like to become a Branch Manager, excel in Business Development & Sales, or master Logistics, this apprenticeship will set you on the path to success.
What will you do?
* Provide excellent customer service to customers over the phone and face to face
* Manage stock in and out - order processing, picking and packing, store transfers & stock control
* Serve customers on the Trade Counter
* Internal Sales - making sales calls to a portfolio of existing and new customers and work with the external sales team
* Carry out sales administration duties - raising quotations, following up on quotations & processing customer orders
* There will be a requirement to work in the warehouse, as such you may have to be involved at times in some heavy lifting whilst picking and packing orders and dealing with goods in/out loading delivery vans
* Continuously enhance product knowledge by learning and keeping up to date with new products entering the market
Qualifications
At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include:
COLLABORATION: Building partnerships and working collaboratively with others to achieve shared objectives
TAKES ACCOUNTABILITY: Taking action, overcoming obstacles, and meeting commitments
CUSTOMER FOCUS: building strong customer relationships and delivering customer-centric solutions
What we're looking for:
* English and Maths GCSE (or equivalent) is preferred but not essential
* Good communication skills, with the confidence to interact with customers and colleagues effectively
* Motivated to take on new challenges
* Good organisational skills, with the ability to work to deadlines and manage own workload
* Understanding that the customer is the most important element to working within branch
If you’re eager to learn and ready to take on new challenges, we’ll give you all the training and support you need.
Additional Information
At Rexel UK, we actively seek talent with different experiences, background and perspectives because we know that diversity drives fresh ideas and great results. Working together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities. Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.
At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.
By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.
Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.