Overview
Join to apply for the Head of Domain role at NHS Supply Chain
Location & Contract
Flexible location, required in Nottingham office regularly
Contract Type: Permanent
Salary
£81,552 with potential to rise to £95,944 over 3 years
Closing Date
Friday, 12th of December 2025
Job Summary
NHS Supply Chain are recruiting for a Head of Domain to lead the implementation, ongoing optimisation and operation of our strategic ERP platform that will act as the backbone of end-to-end modernisation of our logistics network and replacement of our legacy IT estate with a modern, evergreen solution. This complex, multi-year programme will simplify and transform all aspects of the business, serving as a key enabler for delivering the company's vision of £ 1 billion of savings back into frontline NHS Services.
Responsibilities
* Maintains and develops the strategy, technical product roadmap for the applications, products and platforms within the Domain and is responsible for minimising and removing technical debt.
* Partners with business teams in scoping and designing new solutions and services.
* Leads the Domain team, including cross‑functional and third‑party resourcing, Domain backlog creation, work prioritisation and change management.
* Owns technical and change‑management relationships and is the interface with technology vendors and IT service providers, covering day‑to‑day service performance and change leadership.
* Ensures compliance with NHS Supply Chain change, and data and technology processes, including adoption and operational readiness.
* Ensures compliance with NHS Supply Chain security and data policies.
* Develops and leads test strategy for products and platforms in the Domain, in conjunction with technical partners.
Benefits
* Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
* Annual bonus schemes, long‑service awards, and VIP colleague awards.
* 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
* In‑house training, support, and access to external qualifications to maximise your potential.
* 1 day of paid well‑being leave and free access to the 24/7 Employee Assistance Programme.
* Generous pension scheme (with us contributing 12% when you contribute 6%).
* Flexible Benefits Scheme: Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions.
* 2 days of paid volunteering leave.
* Access to many discounts from the Blue Light Card to NHS discounts.
Qualifications
* Experience of leading major transformational ERP programmes within complex organisations.
* Experience of working in a SIAM delivery model and leading matrix IT teams.
* Managing successful third‑party technical delivery using agile and waterfall delivery methodologies and implementing and optimising DevOps ways of working.
* Proven IT commercial experience, delivering business outcomes whilst optimising spend and mitigating business impacts.
* Experienced in leading technical and architectural governance forums within highly complex, political environments.
* Expertise in technical delivery and leadership within large‑scale supply chain, B2B wholesale, e‑retail or similar environments.
* Experience in preparing for and contributing to steering boards of major programmes and executive/board‑level stakeholder management.
* Building a culture of collaboration, continuous improvement and optimisation in ways.
Inclusive Commitment
At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued but celebrated, allowing everyone to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career, but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.
Struggling to complete our application form, and require additional support? Reach out to our Talent Acquisition team at careers@supplychain.nhs.uk, who will be happy to help you with alternative ways to apply.
We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.
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