The Systems Engineering Lead is responsible for guiding a dedicated team of Systems Engineers. The incumbent will contribute to designing optimal system configurations, planning hardware installations and upgrades within complex systems and applications. This role provides strategic direction on project planning, scheduling, methodologies, and activities aligned with capacity and budget considerations. The position also involves ensuring rapid incident response, problem escalation, and effective troubleshooting using multiple system management and problem management tools. Additionally, the Lead will mentor team members, provide technical expertise, and foster best practices.
Responsibilities
* Collaborate with technical teams, stakeholders, vendors, and cross-functional groups to develop, coordinate, and deliver high-quality solutions while effectively communicating and escalating issues as needed.
* Write, review, and maintain documentation for platform management, improvements, and support.
* Implement and promote infrastructure management and deployment best practices, including code reviews, solution vetting, and adherence to various development methodologies (Agile, Waterfall, etc.).
* Manage workload and projects independently to meet deadlines, resolve complex technical challenges with innovative approaches, and proactively identify opportunities for process and system improvements.
* Keep abreast of emerging technologies and industry trends.
* Oversee change management and incident response activities, including performing root-cause analysis investigations and bug fixes as required.
* Lead and mentor team members by providing coaching, training, performance evaluations, and fostering a culture of accountability, responsibility, and continuous professional growth in accordance with the organization's policies, procedures, and applicable local lows.
* Perform additional duties as assigned.
* Strong knowledge of cloud services (e.g., AWS: EC2, S3, RDS, Lambda; Azure: VMs, Storage, Functions), networking concepts, and security best practices.
* Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, ARM/BICEP).
* Proficiency with containerization and orchestration tools (e.g., Docker, Kubernetes/EKS).
* Skilled in scripting languages such as Python, Bash, TypeScript, and PowerShell.
* Familiarity with DevOps & Site Reliability Engineering (SRE) principles, practices, and tools.
* Hands-on experience with monitoring and logging solutions (e.g., New Relic, Coralogix, AWS CloudWatch, Azure Monitor).
* Strong problem-solving, stakeholder management, written, and verbal communication skills.
* Proven experience managing multiple projects and topics simultaneously.
Qualifications
* Strong knowledge of cloud services (e.g., AWS: EC2, S3, RDS, Lambda; Azure: VMs, Storage, Functions).
* Networking concepts and security best practices.
* Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, ARM/BICEP).
* Proficiency with containerization and orchestration tools (e.g., Docker, Kubernetes/EKS).
* Scripting skills in Python, Bash, TypeScript, and PowerShell.
* Familiarity with DevOps & Site Reliability Engineering (SRE) concepts, practices, and tools.
* Hands-on experience with monitoring and logging solutions (e.g., New Relic, Coralogix, AWS CloudWatch, Azure Monitor).
* Strong problem-solving, stakeholder management, written, and verbal communication skills.
* Proven experience managing multiple projects and topics simultaneously.
Benefits
* Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
* Generous holiday allowance with the option to buy additional days
* Health screening, eye care vouchers and private medical benefits
* Wellbeing programs
* Life assurance
* Access to a competitive contributory pension scheme
* Save As You Earn share option scheme
* Travel Season ticket loan
* Electric Vehicle Scheme
* Optional Dental Insurance
* Maternity, paternity and shared parental leave
* Employee Assistance Programme
* Access to emergency care for both the elderly and children
* RECARES days, giving you time to support the charities and causes that matter to you
* Access to employee resource groups with dedicated time to volunteer
* Access to extensive learning and development resources
* Access to employee discounts scheme via Perks at Work
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