The Body Shop
The Body Shop is committed to generating positive economic, social and environmental impact. We fight for what we believe in and embrace our activist roots, from our campaigns to our partnerships with ethically sourced ingredients and Community Trade programmes. We are a brand focused on empowering people and enriching our planet, and we value authenticity and inclusion in everything we do.
Your role in a nutshell
As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will learn the products, their origins and proactively engage with customers to recommend a range that suits their preferences and lifestyle.
More About The Role
* Learn and understand our products — they’re packed with natural ingredients, many ethically sourced through Community Trade programmes; we’re not just selling a skincare routine, we’re helping communities build a better life
* Learn our customers’ needs and recommend from our 2,000 vegetarian/vegan products to suit them
* Support the store management team in driving sales and profit through delivering exceptional customer service
What we look for
* Interest in connecting with customers to drive engagement
* Open availability for evening, weekend, and holiday shifts
What we offer
* Comprehensive onboarding in your new position
* Training hours for you and your team as needed
* A 50% discount on regular products and 30% on Gifts
* Freebies when we launch new products
* Volunteer time to support causes that matter to you
* Opportunities to connect with Community Partners to drive local activism
* One of our Green Aprons — wear what makes you feel good
* Opportunities to grow within the Brand
* Inclusion & Belonging Networks, such as TBS Together Pride, SEEN Ethnicity, GO Far Gender and This Ability Disability Network
Talent Drivers
* Collaborative Skills
* Personal Conduct
* Commerciality
* Purpose
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Online Media
We’re not listing any roles here that are not open or current at this time. This page is for illustration of a typical Body Shop Customer Advisor role and its expectations. If you’re interested, apply through our careers portal for the most up-to-date opportunities.
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