Overview
Cliveden House is currently seeking a welcoming and guest-focused Spa Receptionist to join our spa team. As a Spa Receptionist, you will play a pivotal role in creating a serene and enjoyable experience for our spa guests in a luxurious setting.
Our ideal candidate should:
Responsibilities
* Greet spa guests warmly and assist with check-in processes, ensuring a seamless and calming experience
* Manage spa bookings and appointments efficiently, providing detailed information about available services
* Respond to inquiries about spa treatments, facilities, and wellness programs in an efficient manner
* Coordinate with the spa team to ensure the smooth flow of appointments and services
* Assist in maintaining a serene and organised spa reception and boutique area
* Uphold high standards of customer service, ensuring guest satisfaction throughout their visit
About Cliveden
Cliveden is undeniably special. It sits in the heart of the Berkshire countryside, surrounded by 376 acres of stunning gardens and parkland with incredible views over the River Thames.
We value our team and foster a culture where luxury is paired with a relaxed atmosphere. Our people make guest experiences truly unforgettable, and we are committed to exceptional hospitality.
Cliveden’s history spans over 350 years, with a legacy of notable figures and a blend of grandeur and open welcome. Set in National Trust grounds and a short distance from London, Cliveden remains a distinguished 5-star hotel that is worth experiencing.
Benefits
* £16,175 (part time - 24 hrs)
* £3,300 estimated annual Tronc (non-contractual)
* Commission on product sales
* 29 days of annual leave, including bank holidays
* Regular team gatherings and appreciation events
* Complimentary team meals
* Uniform provided
* Staff accommodation available if required
* Exclusive team rates and friends & family rates at our Iconic Luxury Hotels, Relais & Chateaux properties worldwide, and London & Regional properties
* Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
* Discounts on spa treatments and products
* Special gifts based on length of service
* Recommend-a-friend bonus scheme
* Health cash plan
* Participation in the cycle-to-work scheme
* Access to our employee assistance programme
* Excellent training and career development opportunities
* …and so much more
How to apply
If you thrive in the fast-paced world of hospitality and are eager to collaborate with an exceptional team, we invite you to get in touch with us. We look forward to hearing from you!
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