Clinic Practice Manager
£45,000 - £50,000 + Performance Bonus (DoE)
Full- time
Are you a driven and ambitious professional looking for an exciting opportunity to make a real impact? Join our friendly team at Aventus Clinic in Hitchin, Hertfordshire, as our new Clinic Practice Manager
We are a growing private clinic specialising in Hair Transplant and Skin Surgery, with exciting plans to expand into Plastic Surgery and advanced procedures.
We're seeking a confident, commercially minded Practice Manager to lead our team, work closely with our doctors, deliver exceptional patient experiences, and drive revenue growth — while ensuring the clinic runs smoothly every single day
If you're eager to join a dynamic, independent practice and excited by the prospect of shaping its future, Aventus Clinic is the perfect place for you. Take the next step in your career with us and be part of something truly special.
Benefit
* Competitive salary
* Performance bonus
* Great team and work environment
* Relevant training provided
The Company
Aventus Clinic is a multi award winning Medical Cosmetic Clinic based in Hitchin, Hertfordshire.
We specialise in advanced hair restoration and cosmetic dermatology procedures. Our team is renowned for its expertise and personalised approach, offering services like hair transplants, PRP therapy, skin surgery, laser and skin rejuvenation treatments.
We are dedicated to providing exceptional care and achieving natural-looking results for our patients.
Our state-of-the-art facility ensures a comfortable and welcoming environment, making us the top choice for those seeking high-quality aesthetic treatments in Hitchin and the surrounding areas.
Mission statement and Values
We are committed to providing the best possible care and treatment, striving to make others feel better.
In pursuit of our mission, we believe the following value statements are essential:
* We recognise and affirm the unique qualities of each person.
* We treat others with compassion and kindness.
* We act with honesty, integrity and fairness in the way we conduct ourselves.
* We trust our colleagues as valuable members of our team and pledge to treat each other with loyalty, respect and dignity.
Key Responsibilities
This is a hands-on leadership role based in the clinic. To drive growth while ensuring an exceptional patient experience.
Day to Day running of the clinic
* Lead, motivate, and train the clinic team to deliver exceptional patient care.
* Recruit and develop high-performing staff who align with our service standards.
* Be a visible presence in reception and consultation areas to enhance patient trust and conversion rates.
* Personally follow up on high-value patients to boost bookings and retention.
* Work closely with doctors to coordinate schedules, allocate rooms, and ensure their clinics run efficiently.
* Act as the first point of contact for doctors on operational matters, enabling them to focus on clinical work.
* Manage staff and doctor rotas for optimal coverage and efficiency.
* Keep operations running smoothly — from patient flow to stock control.
Business Development and Growth
* Implement in-clinic promotions, referral programs, and loyalty schemes.
* Coordinate with external marketing providers to execute campaigns and track results.
* Feed back patient trends, competitor activity, and service opportunities to the Clinic Director.
* Report on KPIs including bookings, revenue, conversion rates, and patient satisfaction.
About You:
* Management experience in private healthcare, aesthetics, dental, or cosmetic surgery.
* Proven ability to increase patient numbers and drive sales/conversions.
* Strong leadership skills — able to motivate, train, and hold a team to high standards.
* Confident working with senior clinicians and managing their schedules day-to-day.
* Excellent communication skills with patients, staff, and doctors alike.
* Organised and proactive, with a sharp eye for service quality and commercial performance.
* Skilled at balancing patient experience with business goals.
Why Join Us?
* Be part of a high-growth clinic with ambitious expansion plans.
* A role that blends leadership, operations, and patient interaction.
* Competitive salary with a performance bonus tied directly to growth.
* Supportive, professional, and patient-focused environment.
Send your CV and a short covering letter.
Job Type: Full-time
Pay: £45,000.00-£50,000.00 per year
Benefits:
* Company pension
* Employee discount
* Referral programme
Ability to commute/relocate:
* Hitchin SG5 1DJ: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person