Job Description
APPLICATION SUPPORT DEVELOPER / APPLICATION SUPPORT £65 - 70,000 + Excellent Staff Bens including 35 Days Holiday / Strong Company Pension & Life Assurance / Private Healthcare including Dental, Physio, Eye Tests / Buy & Sell Additional Annual LeaveHybrid / 2 Days Onsite / 3 Days Work for HomeOur Client is looking for an Application Support Developer to work within their dynamic IT Operations Team as a Key Stakeholderfor their Core Systems Support & Improvements. The ideal Candidate will have experience of Configuring a wide range of Modules / Areas of any type of Housing Management Systems.Key Responsibilities of Application Support role will include: Undertake Projects to Design, Configure & Implement Solutions in line with Business Requirements & SLAsOwnership of Application Issues through Investigation & Effective ResolutionIdentify Root Causes & Mitigating ActionsIdentify Areas for ImprovementP rovide Advice, Consultancy & Support on IT Projects as & when requiredPoint of Escalation for the IT Support DeskProvide Ongoing Customer Contact Across Lifecycle of Request / ProjectDocument Configuration, Processes & Test Plans to Continually Improve Performance & ServiceHighlight Risks & Suggest Mitigating ActionsCreate & Maintain Documentation relating to Application Setup, Configuration, Processes & ensure Knowledge SharingSkills & Experience of Application Support Developer role will include: Experience of Providing Application Support ServicesExperience of Configuring Housing Management SystemsDeep Understanding of Business Processes in Housing SectorExperience of SQL Server & Reporting Experience (SSRS, Restores, Debugging Performance), including Large Data Set Import / ExportsExperience of Supplier CollaborationExperience of Systems MigrationsExperience of Leading on Software UpgradesIdeally Experience in Developing Power Apps & Power AutomateIdeally Knowledge of Finance Processes & SystemsSearches: Housing Association / Application Support Developer / Application Support Analyst / Application Support Engineer / Housing Management Systems / Civica Cx / MRI Social Housing / Aareon QL / ActiveH / Capita OPENHousing / NorthgateTPBN1_UKTJ