Shift Leader - Chick-fil-A Pay: £13.50 - £14.50 per hour (DOE) benefits Location: Leeds City Centre (commutable) Contract: Full-time, Permanent Start Date: Must be ready to start early October Why join us * Be part of a ground-breaking new restaurant concept * Help shape and lead a brand-new team with significant growth ahead * Work directly with the Owner/Operator and leadership team to shape the vision and day-to-day operation * Closed on Sundays * Competitive package, including free lunch when on shift About the role We are opening the first Owner/Operator-led Chick-fil-A restaurant in the heart of Leeds later this year and seeking a passionate, experienced Shift Leader to help make us a local favourite from day one. You’ll set standards, lead from the front, and build a great culture in a fast-paced, fun, high-ambition environment. You must be available for weekdays and weekends across mornings, afternoons and evenings. Responsibilities include: * Open and/or close the restaurant in line with company procedures * Lead day-to-day operations across front and back of house * Plan and run shifts; act as Manager on Duty when required * Support stock checks, deliveries and production planning * Supervise, motivate and support Team Members during service * Support training and inspire a high-performing team * Ensure the restaurant is clean, welcoming and guest-ready * Optimise labour deployment * Deliver fast, friendly, accurate service and coach others to do the same * Champion health & safety, food hygiene and compliance * Support the P&L, driving sales while managing cost; hit metrics (sales, traffic, CSAT) * Collaborate with colleagues and the owner on launch and beyond; embrace feedback and growth About you * A people-first leader who motivates, organises and sets culture * Proven leadership in fast food/restaurant/hospitality * Track record of driving sales and KPIs * Hands-on operator and calm under pressure * Flexible, proactive and willing to go the extra mile * New-opening experience is a plus * Ready to have fun along the way Interested in this Shift Leader role? Please apply with your latest CV. INDHS