Business Intelligence Analyst
Crewe
Salary: Up to £32,000
ABOUT THE ROLE:
This role ensures smooth operation and improvement of internal IT systems, handling user access, software issues, and IT projects. You will be involved in creating and managing Power BI reports and dashboards, providing end-user support and training, and collaborating with suppliers and colleagues.
DUTIES & RESPONSIBILITIES:
* Manage user access and account changes for internal IT systems.
* Troubleshoot software issues and coordinate with vendors to resolve them.
* Test, maintain, and enhance existing and new IT applications.
* Develop and deliver Power BI reports and dashboards for business insights.
* Support IT projects and provide training to end users on new tools and processes.
EXPERIENCE REQUIRED:
1. Strong understanding of IT systems and software troubleshooting.
2. Proficiency in Power BI for report creation and data visualization.