Jobs.messiah.edu Home Search Jobs Log In /Create Account Help FAQs Human Resources & Compliance Office of the Provost Student Employment Graduate Studies Office Assistant, Student Financial Services - $8.00/hour Below you will find the details for the position including any special instructions, supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link. If you would like to bookmark this position for later review, click on the Bookmark this Posting link. If you would like to print a copy of this position for your records, click on the Print Preview link. Bookmark this Posting Print Preview | Apply for this Job Position Details Position Information Position Title Office Assistant, Student Financial Services - $8.00/hour Position Type Student Number of Open Positions 1 Department Student Financial Services (2732) Campus Main Campus (Grantham) Supervisor JR Harris Work Period Hours Per Week 10 Duration of Appointment Fall, Spring Work Schedule varies Position Description Position Summary This position will serve in creating and promoting important financial updates, announcements, and financial wellness workshop information using SFS & Falcon Exchange social media accounts. Also, this position with help provide additional assistance by working the front desk in the SFS office lobby and assist in answering student financial service emails. The ideal candidate for this position will possess excellent customer service skills, be professional at all times, is a good communicator, have at least basic accounting or mathematic knowledge, be accurate, creative, and detailed-orientated, and possess good critical thinking skills. The candidate will help to ensure confidentiality of student financial records. Major Preferred Business, Communication, Psychology, Accounting or Finance Majors. Experience Required Experience with Microsoft Office, Excel, Word and Social Media platforms. Experience Preferred Experience working with Banner or a similar Student Financial computer system. Deeper knowledge of Excel. Experience/ability in editing webpages. Skills, Characteristics Required For Position Must be able to strictly maintain confidentiality of financial and all other sensitive information. Must be versatile in working with variety of people from various populations. Must be attentive to details. Accuracy is important for this position. Must have at least basic accounting or mathematical knowledge. Applicant must be professional in their personal demeanor and have excellent customer service skills. Dress Code Requirements Business Casual Special Working Conditions This position will be located in the Student Financial Services Office, located in the new Kim Phipps Admission Welcome Center on the 3rd floor. Required Background Check Required No Primary Duties Assist in the SFS front office lobby in providing customer services and in properly directing and supporting student questions or concerns. Manage and promote important financial announcements and information using Student Financial Services social media account. Assist with non-current student billing. Assist with answering Student Financial Service emails. Create financial wellness workshops flyers to promote SFS events to various offices across campus each semester. Assist in collecting data and information to build out the Financial Wellness Webpage resources on SFS webpage. Assist in editing both the Student Financial Services and Falcon Exchange websites. Assist Student Financial Services staff with Aging Reports. Maintain consistent and reliable attendance. Secondary Duties Answering telephone calls. Assist in specific projects to promote services offered by Student Financial Service Office. Assist Student Financial Services staff members with task or special projects. Collaborate with Financial Aid staff in assisting reaching out to student with outstanding financial aid requirements. Other duties as assigned. Supervisory Responsibilities None Open Until Filled Yes Application Deadline Quicklink for Posting https://jobs.messiah.edu/postings/29754 Posting Specific Questions Required fields are indicated with an asterisk (*). Please provide a list of all relevant customer service experience. (Open Ended Question) Please provide a list of all relevant technical experience. (Open Ended Question) What personal strengths will assist you in this position? (Open Ended Question) Please describe your ability to work independently (provide examples). (Open Ended Question) Applicant Documents Required Documents Optional Documents Human Resources: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-5300 Student Employment: One University Avenue Suite 3015 Mechanicsburg PA 17055; 717-796-1800 x.2900