Join Mller UK & Ireland as a Customer Service Advisor (Fixed term contract)
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working collaboratively? Mller UK & Ireland is looking for aCustomer Service Advisor (Full-Time)on a fixed term contact until December 2026, to join our dedicated team inEast Kilbride.
As we continue to grow and aim to be the biggest and best dairy company in the UK and Ireland, we need enthusiastic individuals to help us deliver outstanding customer experiences across the country.
Location: Onsite at East Kilbride
Hours: 40hr per week
Shift Pattern: 5 days over 7
Contract: Fixed term contract until December 2026
Main Responsibilities:
* Accurately capture customer orders using AS400/SAP systems.
* Maintain trackers and reports with up-to-date information.
* Handle inbound and outbound customer calls and emails, ensuring resolution and satisfaction.
* Follow structured processes and Standard Operating Procedures.
* Collaborate with internal teams (MMID, Production Planning, Commercial) to meet customer needs.
* Maintain SOPs, customer data files, and other support documentation.
Key Requirements:...