Residential Engineering Operations Director (Associate Director) - Finsbury Circus House
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Purpose of the Role
Reporting to the Residential Operations Director, this role supports Residential Management Surveyors in delivering the divisional strategy, focusing on high-quality property management across the RISE and Central London portfolio for clients, occupiers, and customers.
The Engineering Director will implement the engineering operational strategy, ensuring compliance, connectivity with Savills Property Management, and managing costs and statutory requirements. This strategic role involves leading site-based teams, ensuring service excellence, and collaborating with procurement and other internal teams.
Key Responsibilities
* Develop and oversee the operational model across the portfolio, engaging with sites to understand requirements.
* Support the Residential Board and UK Engineering in strategic planning and best practice development.
* Lead development of customer service portals and ensure their integration into daily operations.
* Maximize financial performance, oversee budgets, recoverability, and income generation.
* Ensure effective communication between surveyors, operational staff, and stakeholders.
* Maintain compliance with health, safety, and environmental standards, liaising with central functions.
* Identify opportunities for in-house service delivery and develop service lines accordingly.
* Mentor junior team members, supporting their development and training.
* Manage contractual relationships and ensure service standards are met.
* Coordinate information delivery to clients and internal teams.
* Lead industry awards applications and support new building mobilizations.
Skills, Knowledge, and Experience
* Self-motivated with excellent interpersonal skills.
* Strong organizational and time management skills, adaptable.
* Experience in property management, engineering, or operational leadership roles.
* Knowledge of service charge budgets, building infrastructure, and statutory legislation.
Additional Details
Working hours: 09:00 – 17:30, Monday – Friday
Seniority level: Director
Employment type: Full-time
Job function: Management and Manufacturing
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